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Open nowPosted 4 days ago

Customer Service Medewerker

EURES job mobility portal314,718 open roles

Where
Hasselt, Belgium
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Your applicationOpen nowCustomer Service MedewerkerEURES job mobility portal · Hasselt, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 4 days ago

The posting

Vivaldis Office is op zoek naar een customer service medewerker voor onze klant in Tessenderlo. Onze klant is gespecialiseerd in telecom- en IT-oplossingen. Neem gerust de vacature even door! Indien je nog vragen hebt, kan je ons telefonisch bereiken op 011 94 81 56.

Jouw takenpakket als customer service medewerker bestaat uit:

  • Eerste aanspreekpunt zijn voor klanten via telefoon en e-mail.
  • Inkomende oproepen en vragen registreren en de status proactief terugkoppelen naar de klant.
  • Vragen en storingen juist inschatten en doorzetten naar de gepaste collega of afdeling.
  • Dossiers, klantinformatie en uitgevoerde werkzaamheden administratief verwerken van A tot Z.
  • Bieden van ondersteuning bij de planning van onze techniekers en hun interventies.
  • Voorbereiden van basisfacturatie en administratieve controle van geleverde prestaties.
  • Bieden van algemene administratieve ondersteuning aan de servicedesk.

Als customer service medewerker herken je jezelf in volgende punten:

  • Uitstekende kennis van het Frans (native of zeer hoog niveau) én het Nederlands.
  • Sterke affiniteit met IT, netwerktechnologieën, telefonie of het werken met ticketing- en servicedesk-tools.
  • Communicatief en klantgericht ingesteld, met de capaciteit om ook op drukke momenten overzicht en rust te bewaren.
  • Nauwkeurig, gestructureerd en sterk in administratieve opvolging.
  • Goede vaardigheid met computersystemen en MS Office.
  • Teamplayer die zelfstandig prioriteiten kan stellen.
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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against EURES job mobility portal's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

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