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Open nowPosted 47 hours ago

Customer Service Medewerker

EURES job mobility portal411,025 open roles

Where
Halle-Vilvoorde, Belgium
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Your applicationOpen nowCustomer Service MedewerkerEURES job mobility portal · Halle-Vilvoorde, Belgium
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 3 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.6%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.0%30 days
This job: posted 47 hours ago

EURES job mobility portal median: 3 days open

The posting

Ben jij iemand die energie haalt uit het snel en correct helpen van klanten? Als Customer Service Associate speel je een centrale rol in het ondersteunen van klanten in onze parkings én via digitale kanalen. Je werkt mee in een kleine, hechte ploeg waar klantgerichtheid en samenwerking centraal staan. Je combineert operationele taken met administratieve opvolging om zo een vlotte parkeerervaring voor onze klanten te garanderen.

Op een gemiddelde werkdag beantwoord je intercomoproepen van klanten bij onze betaalautomaten en in- en uitritten. Je ondersteunt hen real-time bij vragen of technische problemen, opent of reset systemen op afstand, en monitort voortdurend de parkeersystemen. Daarnaast behandel je klantvragen via telefoon, e-mail en andere digitale kanalen. Je voert administratieve opvolging uit en werkt samen met andere teams om problemen snel op te lossen. Nauwkeurigheid en het correct toepassen van procedures zijn hierbij essentieel.

Zie jij jezelf in deze veelzijdige functie die zowel technische als communicatieve vaardigheden vereist? Aarzel niet langer! Word jij onze nieuwe schakel in het succes van onze organisatie? Solliciteer vandaag nog en maak het verschil voor onze klanten.

  • Minimaal diploma hoger secundair onderwijs (ASO)
  • 1 tot 5 jaar ervaring in customer service, dispatching, monitoring of operationele ondersteuning
  • Zeer goede kennis van Nederlands en Frans (spreken en schrijven), goede basis Engels
  • Sterk klantgericht, communicatief en stressbestendig
  • Nauwkeurig en volgt procedures strikt op
  • Affiniteit met technische en operationele systemen
  • Teamplayer, neemt initiatief en werkt graag samen
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