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Open nowPosted 2 days ago

Customer service medewerker

EURES job mobility portal437,260 open roles

Where
de Bruxelles-Capitale/Arr. Brussel-Hoofdstad, Belgium
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Your applicationOpen nowCustomer service medewerkerEURES job mobility portal · de Bruxelles-Capitale/Arr. Brussel-Hoofdstad, Belgium
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.5%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 33.9%30 days
This job: posted 2 days ago

EURES job mobility portal median: 6 days open

The posting

Je komt terecht bij Belfius, een grote speler in de bankensector.

Jobomschrijving

Wil je een carrière uitbouwen binnen de banksector en klanten ondersteunen bij hun dagelijkse bankzaken en digitale toepassingen? Als customer service medewerker krijg je een uitgebreide opleiding van 2,5 maanden en werk je in een moderne bankomgeving met doorgroeimogelijkheden naar gespecialiseerde teams. Bovendien kan je na je inwerkperiode gedeeltelijk van thuis uit werken.

Als Customer service medewerker ben je het eerste aanspreekpunt voor klanten en help je hen verder met vragen over hun bankzaken en digitale diensten. Je gevarieerde job omvat volgende taken:

  • Beantwoorden van klantenvragen via telefoon, e-mail en chat.
  • Begeleiden van klanten bij digitale toepassingen en dagelijkse bankverrichtingen.
  • Helder en klantgericht communiceren.
  • Meedenken over passende oplossingen binnen de geldende procedures en vertrouwelijkheidsrichtlijnen.
  • Zorgen voor een vlotte en correcte klantenservice.

Ben je klantgericht en kan je duidelijk communiceren? Voor de job van customer service medewerker kijken we uit naar volgend profiel:

  • Uitstekende kennis van het Nederlands, zowel mondeling als schriftelijk
  • Je hebt een ASO, graduaat, Bachelor of Master-diploma
  • Je werkt nauwkeurig en volgt procedures correct op
  • Je communiceert duidelijk met klanten
  • Heb je al ervaring in klantcontact of dienstverlening, dat is een pluspunt
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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on EURES job mobility portal's form

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    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

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