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Open nowPosted 37 hours ago

Customer Service medewerker | 5 jaar ervaring als klantendienst expert | Nederlands + Frans

EURES job mobility portal437,260 open roles

Where
Halle-Vilvoorde, Belgium
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Your applicationOpen nowCustomer Service medewerker | 5 jaar ervaring als klantendienst expert | Nederlands + FransEURES job mobility portal · Halle-Vilvoorde, Belgium
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.5%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 33.9%30 days
This job: posted 37 hours ago

EURES job mobility portal median: 6 days open

The posting

Als medewerker klantendienst ben jij een belangrijk aanspreekpunt voor klanten.

Je zorgt ervoor dat vragen, opmerkingen en problemen snel en correct worden behandeld. Jouw taken:

Telefonische oproepen professioneel beantwoorden

Klanten actief beluisteren en hun noden correct inschatten

Mails nauwkeurig verwerken en opvolgen

Situaties snel analyseren en gepaste oplossingen voorstellen

Proactief contact opnemen met klanten wanneer nodig, bijvoorbeeld na een klacht of bij een openstaand dossier

Administratieve opvolging van klantendossiers

  • Samenwerken met collega's om klanten de best mogelijke service te bieden
  • Actief meedenken over hoe de klantendienst verder kan worden geoptimaliseerd

We zoeken geen standaard customer service medewerker, maar iemand die initiatief neemt en verantwoordelijkheid opneemt. Jij:

Hebt bij voorkeur minstens 5 jaar ervaring in een klantgerichte functie

Kan professioneel communiceren, zowel telefonisch als via mail

  • Werkt snel én nauwkeurig

Bent punctueel en administratief sterk

Leest dossiers eerst grondig voordat je handelt

  • Durft klanten proactief op te bellen
  • Stelt de juiste vragen en begrijpt snel wat een klant bedoelt

Bent oplossingsgericht en behoudt het overzicht, ook wanneer het druk is

  • Bent collegiaal en werkt graag als onderdeel van een team
  • Nederlandstalig met zeer goede kennis Frans
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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on EURES job mobility portal's form

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  4. Every reply, sorted

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

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ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

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The numbers game

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We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

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