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Open nowPosted 37 hours ago

Customer service medewerker

EURES job mobility portal585,971 open roles

Where
Turnhout, Belgium
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Your applicationOpen nowCustomer service medewerkerEURES job mobility portal · Turnhout, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

10.5% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 9 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.3%3 days
  3. 10.5%7 days
  4. 15.9%14 days
  5. 34.1%30 days
This job: posted 37 hours ago

EURES job mobility portal median: 9 days open

The posting

Functie

Word jij onze nieuwe Customer Service Medewerker?

?? Waar kom je terecht?

Je komt terecht bij een bekende, internationale speler in de transport- en logistieksector, gelegen op een vlot bereikbare locatie in Geel. Samen met je collega's van inside sales, de planning en de operationele diensten vorm jij het kloppende hart van de organisatie.

??? Jouw dag als Customer Service Medewerker

  • Klantencontact & opvolging: Je staat via mail en telefoon dagelijks in nauw contact met klanten. Je bent hun vaste aanspreekpunt voor vragen over transportdetails, laad- en losafspraken, tarieven en kosten.
  • Probleemoplossing: Verloopt een transport anders dan gepland? Jij pakt aftersales-issues en klachtendossiers kordaat aan. Je verzamelt de nodige informatie en schakelt snel met dispatching of de planningsafdeling om een passende logistieke oplossing te vinden.
  • Administratieve flow: Je verzorgt een vlekkeloze administratieve opvolging en zorgt voor een heldere doorstroom van dossiers richting de werkvloer en de facturatie-afdeling.

Profiel

?? Wie ben jij?

  • Ervaring: Het is een must dat je een achtergrond hebt met het transport van huifwagens en/of containers. Enkel ervaring binnen customer service is helaas niet voldoende.
  • Talenknobbel: Je communiceert heel vlot in het Nederlands, Engels en Frans.
  • Oplossingsgericht & communicatief: Je bent klantgericht, denkt proactief mee in oplossingen en houdt van heldere communicatie.
  • Sterke vaardigheden: Je werkt nauwkeurig, georganiseerd en blijft ook op drukke momenten stressbestendig en gestructureerd handelen.
  • Instelling: Je bent initiatiefrijk, werkt graag zelfstandig én functioneert uitstekend in een hecht team.

Wat je van ons krijgt

?? What’s in it for you?

  • Aantrekkelijk loonpakket: Een marktconform salaris aangevuld met een mooi pakket aan extralegale voordelen.
  • Groei & ontwikkeling: Een grondige opleiding en constante begeleiding om jouw kennis in de logistieke en transportsector verder aan te scherpen.
  • Variatie & verantwoordelijkheid: Een uitdagende, afwisselende functie met veel autonomie binnen een stabiele werkomgeving.
  • Fijne werksfeer: Een dynamische en collegiale werkomgeving waar oog is voor teamwork, kwaliteit en jouw persoonlijke groei.

Overtuigd van deze vacature? Solliciteer dan snel via onderstaande knop!

.

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One press. We do the rest.

  1. A CV for this posting

    Written against EURES job mobility portal's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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