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Open nowPosted 4 days ago

Customer Service Medewerker Bank

EURES job mobility portal270,798 open roles

Where
Antwerpen, Belgium
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Your applicationOpen nowCustomer Service Medewerker BankEURES job mobility portal · Antwerpen, Belgium
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 4 days ago

The posting

Voor onze klant in Berchem zijn wij op zoek naar een medewerker voor de klantensupport. De afdeling waar je terechtkomt is gespecialiseerd in klantenondersteuning. 24Plus, het klantencentrum van KBC, is momenteel op zoek naar nieuwe medewerkers.

Wat ga je doen?

  • Je speelt een essentiële rol en je zet je in om totale klanttevredenheid te bereiken.
  • Behandeling van allerlei vragen rond dagelijks bankieren en gebruik betaalkaarten.
  • Dagelijkse telefonische (Niet-commerciële) ondersteuning van klanten in het digitaal bankieren.
  • Correct informeren van klanten - doorverbinden specifieke afdelingen.
  • Als helpdeskmedewerker heb je oog voor details.

Wie ben jij?

  • Je bent communicatief en klantgericht.
  • Je houdt van contacten met klanten
  • Je bent empathisch
  • Je bent leergierig
  • Je ziet verandering als een uitdaging
  • Je beheerst de huidige en de toekomstige digitale processen.
  • Je denkt probleemoplossend
  • Je bent een teamplayer
  • je hebt nieuwe systemen en applicaties snel onder de knie.
  • sta je administratief sterk in jouw schoenen.
  • kan je jezelf zeer vlot uitdrukken in het Nederlands zowel geschreven als gesproken.
  • je staat open om de opleiding fulltime te volgen van 8:30 - 17:00 te Berchem. Na de opleiding ga je fulltime aan de slag in volgend maandrooster.

Week 1: 8u00 - 16u30 Week 2: 8u30 - 17u00 Week 3: 13u30 - 22u00 Week 4: 4 weekdagen: 10u30 - 19u00 Zaterdag: 9u00 - 17u00

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  1. A CV for this posting

    Written against EURES job mobility portal's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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By hand5–10
With CV Rocket100
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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

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