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Open nowPosted 12 days ago

CUSTOMER SERVICE MEDEWERKER

EURES job mobility portal314,718 open roles

Where
Hasselt, Belgium
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Your applicationOpen nowCUSTOMER SERVICE MEDEWERKEREURES job mobility portal · Hasselt, Belgium
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 12 days ago

The posting

Ben jij een geboren luisteraar met commerciële flair? Haal jij energie uit klantgesprekken, ook als ze uitdagend zijn? Spreek en schrijf jij even vlot in het Frans als in het Nederlands?

Dan zou dit weleens jouw ultieme carrièrestap kunnen zijn.

Als klantendienst medewerker ben jij hét aanspreekpunt voor klanten. Niet alleen telefonisch, maar ook via mail, chat en social media. Jouw aanpak is klantgericht én professioneel .

Elke conversatie is voor jou een kans om te scoren op klanttevredenheid.

Wat jij concreet doet:

  • Je adviseert klanten proactief en vertaalt hun vragen naar passende productoplossingen.
  • Je behandelt binnenkomende commerciële vragen via meerdere kanalen en zorgt voor een vlekkeloze opvolging.
  • Je maakt en wijzigt zelfstandig offertes en bestellingen, mét oog voor detail.
  • Je gaat diplomatisch en kordaat om met klachten en moeilijke situaties – altijd met een opbouwende houding.

Je werkt nauw samen met je collega’s van sales, klantendienst en administratie. Je draait mee in een roulerend systeem met je team om permanente bereikbaarheid te garanderen.

  • Flexibiliteit is hier cruciaal:

Je bent bereid om 1 avond per week een shift op te nemen tot 20u.

Je werkt op zaterdagvoormiddag volgens een rotatiesysteem met je 10 collega's, waarbij je slechts om de zoveel weken op zaterdag werkt.

Deze shiften kan je ook vanuit huis doen, wat jou extra werkcomfort biedt.

  • Daarnaast is een feilloze kennis Nederlands en Frans belangrijk voor een professionele afhandeling van de klantencontacten.
  • Je bent een geboren communicator: empathisch, helder en overtuigend. Je bent snel van begrip, leergierig en wil je je verdiepen in technische productkenmerken.
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  1. A CV for this posting

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on EURES job mobility portal's form

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    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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  • Who got the interview, and who heard nothing

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The numbers game

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Do you really apply for me?

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