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Open nowPosted 8 hours ago

Customer Service medewerker

EURES job mobility portal437,260 open roles

Where
Gent, Belgium
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Your applicationOpen nowCustomer Service medewerkerEURES job mobility portal · Gent, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

15.1% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 2.4%1 day
  2. 6.5%3 days
  3. 15.1%7 days
This job: posted 8 hours ago

EURES job mobility portal median: 6 days open

The posting

Je komt terecht binnen een internationale organisatie in de life sciences die analytische testen en diensten aanbiedt voor onder meer voeding, dierenvoeding en water. De Belgische afdeling beschikt over een microbiologisch laboratorium in Nazareth (Gent) en is sterk in ontwikkeling. Je maakt deel uit van het customer service team en werkt in een omgeving waar dynamiek en verandering centraal staan.

Jobomschrijving

Ben jij klantgericht en communicatief sterk? Hou je van een gevarieerde functie waarin administratie, klantencontact en probleemoplossing samenkomen? Wil je werken in een professionele labo-omgeving met internationale context?

Als Customer Service Medewerker ben je het eerste aanspreekpunt voor klanten. Je vangt vragen en problemen op en zorgt mee voor een correcte en efficiënte dienstverlening.

Jouw takenpakket:

  • Klanten telefonisch en via e-mail te woord staan en proactief communiceren.
  • Vragen vanuit de afdeling stalenregistratie helpen oplossen, bijvoorbeeld bij fouten of onvolledigheden.
  • Ondersteuning bieden bij extra testaanvragen van klanten.
  • Samenwerken met de planningsafdeling en klantvragen vertalen naar de planning van staalnames en ophalingen.
  • Klantbehoeften vertalen naar een passende offerte.
  • Offertes en klantenafspraken actualiseren en onderhouden.
  • Bijdragen aan klantentevredenheid en kwaliteitsverbetering.
  • Klanten en klachten registreren en opvolgen.
  • Afwijkingen, afwijkende resultaten en problemen melden aan de teamlead en actief meedenken over oplossingen.
  • Je hebt een opleiding voeding en dieetkunde of een andere voeding- of labgerelateerde opleiding gevolgd.
  • Je bent enthousiast en communicatief.
  • Je organiseert zelfstandig jouw opdrachten en helpt collega's spontaan wanneer nodig.
  • Je bent flexibel en hands-on.
  • Je bent administratief sterk en werkt nauwkeurig.
  • Je hebt interesse in customer service, klantencontact en administratieve opvolging.
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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against EURES job mobility portal's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

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