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Open nowPosted 22 hours ago

Customer Service Medewerker - Helder

EURES job mobility portal314,718 open roles

Where
Midden-Limburg, Netherlands
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Your applicationOpen nowCustomer Service Medewerker - HelderEURES job mobility portal · Midden-Limburg, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 22 hours ago

The posting

+31 (0)495-700203 Helder! personeelsmanagement Customer Service Medewerker Full time 32-40 uur Techniek MBO Budel €2900 - €3200 per maand Ben jij klantgericht, technisch nieuwsgierig en spreek je vloeiend Duits? Vind je het leuk om klanten verder te helpen én technische problemen op te lossen? Voor een internationale organisatie in de regio Weert zijn wij op zoek naar een Duitstalige Customer Service Medewerker met affiniteit voor IT en techniek. Je komt terecht in een klein en betrokken team waarin je veel contact hebt met klanten en collega's. Geen dag is hetzelfde: de ene keer help je een klant met een praktische vraag, de andere keer duik je in een technisch probleem. Wat ga je doen? Als Customer Service Medewerker ben je het eerste aanspreekpunt voor klanten en internationale partners. Je behandelt uiteenlopende vragen en technische meldingen en zorgt ervoor dat deze goed worden opgevolgd. Je werkzaamheden bestaan onder andere uit het: - Beantwoorden van inkomende telefoontjes, e-mails, chats en WhatsApp-berichten - Aannemen, registreren en opvolgen van klantvragen en technische meldingen - Analyseren en oplossen van 1e- en 2e-lijns technische problemen op het gebied van hardware en software - Registreren en opvolgen van meldingen in het servicesysteem - Escaleren van complexere vraagstukken naar de juiste collega of afdeling - Klanten duidelijk informeren over de voortgang en oplossing van hun melding - Vastleggen van oplossingen en werkwijzen in de kennisbank - Ondersteunen van technische collega's bij vraagstukken - Herkennen van klantbehoeften en afstemmen met collega's van Sales Over de opdrachtgever Onze opdrachtgever is een internationale organisatie die zich richt op het ontwikkelen en leveren van innovatieve technologische oplossingen. Vanuit Nederland wordt samengewerkt met klanten en partners in verschillende Europese landen. Binnen de organisatie staat klantgerichtheid centraal. Je werkt in een inform...

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