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Open nowPosted 2 days ago

Customer Service Medewerker (JobRequests-173191-A)

EURES job mobility portal467,933 open roles

Where
Agglomeratie ’s-Gravenhage, Netherlands
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Your applicationOpen nowCustomer Service Medewerker (JobRequests-173191-A)EURES job mobility portal · Agglomeratie ’s-Gravenhage, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.4% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 8.4%7 days
  4. 15.4%14 days
  5. 34.3%30 days
This job: posted 2 days ago

EURES job mobility portal median: 6 days open

The posting

Als customer service medewerker ben jij de spil tussen klanten, leveranciers en collega’s binnen deze technische organisatie. Je werkt fulltime, meestal doordeweeks tijdens kantooruren. Je krijgt de mogelijkheid om jezelf te ontwikkelen door interne trainingen en opleidingen. De functie is voor langere tijd met uitzicht op een vast dienstverband. In de rol van customer service medewerker ben je verantwoordelijk voor het soepel laten verlopen van het commerciële proces. Denk hierbij aan het verwerken van klantvragen, het opstellen van offertes en het accuraat invoeren van orders. Je werkt nauw samen met de afdelingen Sales, Inkoop, Planning en Logistiek en bewaart altijd het overzicht, ook als het druk is. Daarnaast zorg je voor up-to-date CRM-gegevens en draag je bij aan het optimaliseren van interne processen en klanttevredenheid.

Je start je werkdag met het doornemen van binnengekomen e-mails en klantvragen. Vervolgens verwerk je de nieuwste orders en offertes in het systeem. Je onderhoudt actief contact met zowel nationale als internationale klanten en leveranciers – vaak in het Engels. Gedurende de dag stem je veelvuldig af met collega’s van andere afdelingen om ervoor te zorgen dat afspraken worden nagekomen en klanten tevreden blijven. Je schakelt snel tussen verschillende taken en houdt altijd het belang van de klant voor ogen.

Wil jij een afwisselende baan in een dynamische omgeving waar je dagelijks je organisatievermogen en communicatieve vaardigheden inzet? Solliciteer dan direct op deze vacature voor customer service medewerker en zet de volgende stap in jouw carrière!

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- mbo- of hbo-werk- en denkniveau

- Minimaal 1 tot 2 jaar relevante werkervaring

- Ervaring met ERP-systemen en CRM-software

- Goede beheersing van de Engelse taal

- Sterke communicatieve en klantgerichte vaardigheden

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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