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Open nowPosted 32 days ago

Customer service medewerker NL - ENG - DUI

EURES job mobility portal314,718 open roles

Where
Gent, Belgium
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Your applicationOpen nowCustomer service medewerker NL - ENG - DUIEURES job mobility portal · Gent, Belgium
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 32 days ago

The posting

Ben jij administratief sterk, werk je graag klantgericht achter de schermen en haal je voldoening uit het coördineren van bestellingen en het vinden van de juiste oplossingen? Dan is deze uitdaging misschien iets voor jou. Voor een internationale en innovatieve organisatie zijn we op zoek naar een Service Center Coordinator. In deze functie vorm je een belangrijke schakel tussen klanten, logistiek en interne diensten en zorg je voor een vlotte verwerking van onderdelenorders.

Jouw functie Als Service Center Coordinator ben je verantwoordelijk voor de volledige opvolging van onderdelenbestellingen.

Je zorgt ervoor dat klanten snel en correct geholpen worden en denkt proactief mee wanneer een bestelling niet onmiddellijk beschikbaar is.

Je takenpakket bestaat onder andere uit: Verwerken en opvolgen van binnenkomende onderdelenorders.

Controleren van de beschikbaarheid van artikelen.

Voorstellen van geschikte alternatieven wanneer producten niet voorradig zijn. Afstemmen van de urgentie van bestellingen met klanten.

Opvolgen van transport- en leveringsafspraken.

Correct registreren en verwerken van gegevens in het systeem.

Samenwerken met interne afdelingen om een optimale klantenservice te garanderen. Beantwoorden van klantvragen via mail, systemen en sporadisch telefonisch contact. Je beschikt over een uitstekende kennis van Nederlands, Engels en Duits.

Je werkt nauwkeurig en gestructureerd.

Je bent klantgericht en denkt oplossingsgericht. Je voelt je thuis in een administratieve en coördinerende functie. Je kan vlot overweg met verschillende computersystemen.

Je bent communicatief sterk en behoudt het overzicht, ook wanneer meerdere dossiers tegelijk lopen. Ervaring in customer service, orderverwerking of een administratieve functie is een pluspunt.

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on EURES job mobility portal's form

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    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

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3×

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Before you press

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