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Open nowPosted 18 days ago

Customer Service Medewerker Planning

EURES job mobility portal429,674 open roles

Where
Halle-Vilvoorde, Belgium
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Your applicationOpen nowCustomer Service Medewerker PlanningEURES job mobility portal · Halle-Vilvoorde, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 3 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 33.9%30 days
This job: posted 18 days ago

EURES job mobility portal median: 3 days open

The posting

Onze klant is een vooraanstaand bedrijf dat gespecialiseerd is in de distributie van hoogwaardige koel- en vriesapparatuur van een gerenommeerd Duits merk in België. Het bedrijf een uitstekende reputatie bij zowel dealers als consumenten. Hun klanten zijn onder meer vooraanstaande elektro- en keukenhandelaren, koeltechnici, grootkeuken- en laboratoriuminstallateurs.

Jobomschrijving

Voor onze klant in regio Ternat, actief als verdeler van koel- en vriesapparatuur, zijn wij op zoek naar een tijdelijke customer servicemedewerker/planner tot en met 31/03/2027. Jij vormt de schakel tussen klanten, techniekers en interne teams, en zorgt ervoor dat onderhouds- en servicewerkzaamheden optimaal verlopen.

  • Werkplanning en coördinatie: je plant en optimaliseert de werklast van Field Service Techniekers, waarbij je rekening houdt met reistijden en efficiëntie.
  • Serviceaanvragen beheren: je registreert binnenkomende serviceverzoeken en maakt service-interventies aan.
  • Klantcontact en communicatie: je houdt klanten en distributeurs op de hoogte van serviceaanvragen en interventies.
  • Technische ondersteuning: je beantwoordt vragen over onderdelen en service-interventies. Bestellingen verwerken: je voert orders voor onderdelen in en handelt deze af.
  • Kwaliteitscontrole: je controleert servicerapporten en monitort de klanttevredenheid.
  • Ondersteuning Field Service: je coördineert de materiaal- en orderinvoer om techniekers efficiënt te laten werken.

Met jouw sterke organisatie- en communicatievaardigheden zorg je ervoor dat alles op rolletjes loopt en klanten snel geholpen worden.

  • Ervaring in een vergelijkbare functie (werkplanning, customer service of technische support).
  • Affiniteit met techniek (door werkervaring, studie of hobby).
  • Jij bent asap beschikbaar tot en met 31/03/2027.
  • Uitstekende talenkennis: Nederlands en Frans vloeiend, Engels is een plus.
  • Sterke organisatorische en communicatieve vaardigheden.
  • Goede IT-vaardigheden (MS Office, backoffice-software).
  • Teamplayer: samenwerken met collega’s is voor jou vanzelfsprekend.
  • Klantgericht en stressbestendig: je blijft kalm en oplossingsgericht, ook bij drukte.
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  1. A CV for this posting

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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