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Open nowPosted 81 days ago

Customer Service Medewerker | Transport

EURES job mobility portal314,718 open roles

Where
Oudenaarde, Belgium
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Your applicationOpen nowCustomer Service Medewerker | TransportEURES job mobility portal · Oudenaarde, Belgium

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 81 days ago

The posting

Heb jij ervaring binnen customer service en haal je energie uit het opvolgen van transportorders en klantencontact? Lees zeker verder want dan is dit de job voor jou!

Voor een logistieke organisatie in regio Kruisem zoeken we een Customer Service Medewerker. De onderneming is actief binnen transport en distributie en ondersteunt klanten met nationale en internationale transportoplossingen. Een vlotte samenwerking tussen customer service, dispatching en operationele diensten staat centraal.

Als Customer Service Medewerker combineer je klantencontact met de commerciële, administratieve en operationele opvolging van transportdossiers. Je denkt actief mee bij vragen of problemen en zoekt zelfstandig naar passende logistieke oplossingen.

Wat houdt de job in?

  • Transportorders opmaken en opvolgen vormt de kern van jouw functie, waarbij commerciële, administratieve en operationele aspecten samenkomen
  • Via mail en telefoon onderhoud je klantencontact over laad- en losafspraken, transportdetails, vragen en eventuele problemen
  • Orders, prijzen en transportgegevens verwerk en raadpleeg je zorgvuldig in het TMS-systeem
  • Voor klachtendossiers verzamel je de nodige informatie, volg je het dossier op en verzorg je de doorstroom naar onder andere de boekhouding
  • Bij operationele vragen zoek je zelfstandig naar informatie en oplossingen, met afstemming met dispatching of controle in het magazijn waar nodig
  • Je hebt een bachelordiploma binnen een relevante richting op zak, aangevuld met een eerste logistieke ervaring
  • Ervaring binnen customer service in logistiek en/of transport is vereist
  • Goede logistieke basiskennis is noodzakelijk, waarbij begrippen zoals pallets, CMR's en kilometers vertrouwd zijn en je begrijpt wat operationeel achter een transportorder gebeurt
  • Een goede kennis van Nederlands en Frans combineer je met een zelfstandige, initiatiefrijke en oplossingsgerichte aanpak
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