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Open nowPosted 40 hours ago

Customer service officer

EURES job mobility portal314,718 open roles

Where
Brugge, Belgium
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Your applicationOpen nowCustomer service officerEURES job mobility portal · Brugge, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 40 hours ago

The posting

Onze klant is op zoek naar een customer service officer. Je fungeert als de verbindende schakel tussen de klanten en het bedrijf: je anticipeert op mogelijke hindernissen, communiceert proactief en zorgt ervoor dat elk contactmoment professioneel, persoonlijk en positief verloopt.

Jouw verantwoordelijkheden:

  • Je controleert de orders en stuurt deze na goedkeuring door;
  • Dagelijks klantvragen behandelen over bestellingen, leveringen, retours en productinformatie;
  • Dossiers opvolgen van A tot Z in het ERP-systeem; Van bestelling tot levering, van retour tot projectopvolging.
  • Schakelen met logistiek en sales bij afwijkingen of speciale aanvragen;
  • Proactief klanten informeren bij vertragingen of wijzigingen;
  • Administratieve opvolging verzorgen (orderinput, creditnota’s, etc.).

Om de functie van customer service officer uit te voeren volgens de wensen van onze klant, dien je jezelf te herkennen in onderstaande eigenschappen en vaardigheden:

  • Je brengt enkele jaren ervaring mee in een klantgerichte rol en weet hoe je rust en overzicht bewaart, ook wanneer het tempo hoog ligt;
  • Communicatief sta je sterk in de schoenen: je spreekt en schrijft vloeiend Nederlands en Frans met een zeer goede kennis Engels;
  • Schakelt moeiteloos tussen verschillende vragen, prioriteiten en persoonlijkheden;
  • Je denkt creatief, zoekt slimme oplossingen en durft initiatief nemen;
  • Werkt graag samen met collega’s, sales, logistiek of andere interne teams en neemt verantwoordelijkheid;
  • Je ziet werk liggen, pakt het vast en wacht niet tot iemand anders het oplost;
  • Ook administratieve taken kan je vlot en nauwkeurig verwerken;
  • Als customer service officer heb je oog voor detail, ben je hands-on ingesteld en denk je op een oplossingsgerichte manier.
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One press. We do the rest.

  1. A CV for this posting

    Written against EURES job mobility portal's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

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