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Open nowPosted 2 days ago

Customer Service Officer

EURES job mobility portal270,798 open roles

Where
Sint-Niklaas, Belgium
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Your applicationOpen nowCustomer Service OfficerEURES job mobility portal · Sint-Niklaas, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 2 days ago

The posting

Zoek jij een klantgerichte, administratieve spilfunctie bij een dynamische en stabiele speler in de logistieke distributiesector? Heb je al wat vlieguren op de teller binnen klantenservice en bloei jij op in een warme, familiale werkomgeving waar persoonlijk contact centraal staat? Dan mag je deze kans niet laten liggen!

Als Customer Service Officer ben jij de verbindende factor tussen de klanten, leveranciers en interne teams. Je zorgt voor een vlekkeloze opvolging van A tot Z en tilt de service naar een hoger niveau.

Hoe zal jouw takenpakket eruit zien?

  • Je verwerkt binnenkomende bestellingen zorgvuldig via onze interne systemen en biedt een hoogwaardige opvolging na verkoop.
  • Klanten kunnen bij jou terecht met vragen over hun bestelling, ons assortiment, het online bestelplatform of retouren.
  • Je pakt klachten constructief aan, koppelt terug naar de juiste afdelingen en denkt proactief mee over oplossingen.
  • Bij afwezigheid van het receptieteam spring je bij voor de ontvangst van bezoekers, de telefooncentrale, postverwerking en het beheer van de vergaderruimtes.

Wat verwachten wij van jou?

  • Je beschikt over een bachelordiploma of bent gelijkwaardig door ervaring.
  • Je hebt bij voorkeur een eerste ervaring binnen een klantgerichte rol of een relevant hoger diploma voor deze functie.
  • Je communiceert vloeiend in het Nederlands, kan je vlot uitdrukken in het Frans, zowel mondeling als schriftelijk, en hebt minstens een basiskennis Engels.
  • Je bent communicatief, klantvriendelijk en proactief.
  • Je werkt nauwkeurig, leert snel bij en hebt een mature houding.
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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against EURES job mobility portal's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

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