Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 39 hours ago

Customer Service Officer

EURES job mobility portal612,521 open roles

Where
de Bruxelles-Capitale/Arr. Brussel-Hoofdstad, Belgium
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Service OfficerEURES job mobility portal · de Bruxelles-Capitale/Arr. Brussel-Hoofdstad, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

10.7% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 9 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.4%3 days
  3. 10.7%7 days
  4. 16.1%14 days
  5. 34.1%30 days
This job: posted 39 hours ago

EURES job mobility portal median: 9 days open

The posting

Robert Half is currently looking for a Customer Service Officer NL/FR Benelux (m/v/x) for an international company active in the energy sector, located in the heart of Brussels city centre.

Are you customer-oriented, administratively strong, and fluent in Dutch and French? Do you enjoy working in an international environment where customer satisfaction, teamwork, and commercial support are key priorities?

This is an excellent opportunity to join a human-sized Benelux structure within a renowned multinational group and build a long-term career in a dynamic and growing environment.

Your Responsibilities

As a Customer Service Officer, you will be responsible for the day-to-day management of customer service operations and will work closely with two Sales Representatives. You will act as a key point of contact between customers and the different internal departments, with a particular focus on commercial and marketing-related topics.

Customer Management

  • Handle customer requests and claims by phone and email (approximately 15 calls and 20 emails per day);
  • Process and manage customer contracts and files;
  • Verify, update and maintain customer data;
  • Manage rebate agreements and additional services contracts;
  • Order and follow up customer cards and toll solutions;
  • Support and monitor customer portfolios (approximately 250 customers per Sales Representative);
  • Guide and train customers in the use of online customer tools and portals;
  • Follow up on commercial and marketing initiatives launched within the Benelux organization.

Administrative Support

  • Manage incoming correspondence and customer service mailbox;
  • Provide administrative and operational support to the sales team;
  • Assist with invoicing and credit note processing;
  • Prepare and maintain reports and activity tracking;
  • Act as back-up for colleagues within Customer Service and Sales Support.

Network & Operational Support

  • Provide administrative assistance to the Technical Manager;
  • Manage manual transaction authorization requests;
  • Follow up fraud-related cases;
  • Assist customers with card, toll and operational issues;
  • Coordinate with internal stakeholders to ensure efficient problem resolution.

Your Profile

  • You hold a Bachelor's or Master's degree with a business-oriented specialization (Marketing, Management, Business Administration, Economics, etc.);
  • You have a first professional experience within a company environment (internship, student job or permanent experience);
  • You are fluent in Dutch and you have a strong command of French (minimum B1 level, ideally bilingual);
  • Good knowledge of English;
  • Excellent organizational and administrative skills;
  • Detail-oriented and accurate in your work;
  • Strong customer service mindset with commercial awareness;
  • Comfortable working with figures and business data;
  • Team player with excellent communication skills;
  • Able to handle priorities and work efficiently under pressure.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against EURES job mobility portal's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.