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Open nowPosted 11 days ago

Customer Service Officer automotive

EURES job mobility portal270,805 open roles

Where
Kortrijk, Belgium
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Your applicationOpen nowCustomer Service Officer automotiveEURES job mobility portal · Kortrijk, Belgium
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 11 days ago

The posting

Als Customer Service Officer ben jij het eerste aanspreekpunt voor klanten die hun wagen binnenbrengen voor onderhoud of herstellingen. Je luistert naar hun vragen, zoekt naar oplossingen en zorgt ervoor dat alles efficiënt en correct opgevolgd wordt. Samen met de werkplaats zorg je voor een uitstekende service.

Jouw takenpakket bestaat uit:

  • Beantwoorden van inkomende mails en telefoons
  • Opvolgen van berichten over technische of esthetische problemen, storingen of andere klantenvragen
  • Inplannen van afspraken en opmaken van werkorders
  • Interne communicatie met collega’s van de werkplaats
  • Proactief klanten opbellen voor o.a. bandenwissels
  • Administratieve afhandeling van alle dossiers

Zie jij jezelf in deze rol? Zet je graag je organisatorisch talent en klantgerichtheid in? Solliciteer dan snel en ontdek de mogelijkheden binnen deze boeiende sector!

  • Bachelor denk- en werkniveau
  • 1 tot 5 jaar relevante ervaring
  • Klantgericht en service-minded
  • Sociaalvaardig en overtuigend
  • Organisatorisch en administratief sterk
  • Planmatig en efficiënt
  • Tweetalig Nederlands/Frans
  • Leergierig en snel nieuwe systemen aanleren
  • Teamplayer
  • Affiniteit met automotive en het merk Mercedes is mooi meegenomen
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3×

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