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Open nowPosted 3 days ago

Customer Service & Order Management Specialist (M/V/X)

EURES job mobility portal314,718 open roles

Where
de Bruxelles-Capitale/Arr. Brussel-Hoofdstad, Belgium
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Your applicationOpen nowCustomer Service & Order Management Specialist (M/V/X)EURES job mobility portal · de Bruxelles-Capitale/Arr. Brussel-Hoofdstad, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 3 days ago

The posting

Onze klant is op zoek naar een nauwkeurige en klantgerichte Customer Service & Order Management Specialist (M/V/X). In deze functie ben je verantwoordelijk voor het volledige administratieve beheer van klantorders en fungeer je als belangrijk aanspreekpunt voor klanten en interne stakeholders.

Bedrijfsomschrijving

Onze klant is een toonaangevende onderneming actief binnen de automotive sector. Vanuit de vestiging in Schaarbeek ondersteunen zij een uitgebreid netwerk van professionele klanten en partners. Dankzij hun focus op kwaliteit, service en langdurige klantenrelaties blijven zij een referentie binnen hun markt.

Omschrijving

  • Verwerken, controleren en opvolgen van klantbestellingen van A tot Z.
  • Verifiëren van prijzen, levertermijnen, hoeveelheden en commerciële voorwaarden.
  • Coördineren van leveringen in samenwerking met de logistieke afdeling.
  • Updaten en beheren van gegevens in het ERP-systeem.
  • Fungeren als eerste aanspreekpunt voor klanten inzake bestellingen en administratie.
  • Beantwoorden van vragen over leveringen, producten en documentatie.
  • Registreren en opvolgen van klachten en retouraanvragen.
  • Samenwerken met sales-, logistieke en financiële teams.
  • Opstellen en onderhouden van rapporteringen en opvolgingsdocumenten.
  • Actief bijdragen aan de optimalisatie van interne processen.
  • Ervaring binnen Customer Service, Order Management, Sales Support of Administration.
  • Goede kennis van ERP-systemen en MS Office.
  • Sterke organisatorische vaardigheden en oog voor detail.
  • Klantgerichte en oplossingsgerichte ingesteldheid.
  • Vlotte communicatieve vaardigheden in het Nederlands en Frans.
  • Proactieve houding en teamspirit.
  • Vermogen om verschillende dossiers tegelijkertijd te beheren.
  • Nauwkeurigheid en gevoel voor verantwoordelijkheid.
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One press. We do the rest.

  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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  • Who got the interview, and who heard nothing

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The numbers game

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