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Open nowPosted 16 days ago

Customer service (Particulieren)

EURES job mobility portal437,260 open roles

Where
Halle-Vilvoorde, Belgium
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Your applicationOpen nowCustomer service (Particulieren)EURES job mobility portal · Halle-Vilvoorde, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.5%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 33.9%30 days
This job: posted 16 days ago

EURES job mobility portal median: 6 days open

The posting

Plaats van tewerkstelling Zaventem. Makkelijk bereikbaar met de bus.

Jobomschrijving

Ben jij een organisatietalent met een passie voor klantencontact? En vindt je het niet erg omr 95% van je shift aan de telefoon ter zijn?

Hou je ervan om mensen verder te helpen, afspraken efficiënt in te plannen en het overzicht te bewaren, zelfs tijdens drukke momenten? Dan is deze functie als Customer Service Medewerker (patriculieren) misschien wel iets voor jou.

Jouw uitdaging:

  • Je bent het eerste aanspreekpunt voor klanten. Je staat hen telefonisch te woord, beantwoordt vragen en zorgt voor een efficiënte planning van afspraken en interventies.
  • Je werkt nauw samen met techniekers en collega's van het Customer Contact Center. Dankzij jouw organisatorische vaardigheden, klantgerichte aanpak en duidelijke communicatie verlopen de planningen vlot en kunnen klanten rekenen op een uitstekende service.

Jouw verantwoordelijkheden

  • Beantwoorden van inkomende telefoons van klanten
  • Contact opnemen met klanten om afspraken vast te leggen
  • Inplannen en opvolgen van interventies en technische bezoeken
  • Administratief beheren en opvolgen van klantendossiers
  • Anticiperen op wijzigingen en snel schakelen bij last-minute aanpassingen
  • Overleggen met collega's en zorgen voor een vlotte interne samenwerking
  • Garanderen van een correcte en klantvriendelijke dienstverlening

Wie zoeken wij voor deze functie,

  • Je spreekt en schrijft vloeiend Nederlands en Frans
  • Je bent klantgericht en communicatief sterk
  • Je kan goed plannen en organiseren
  • Je behoudt het overzicht, ook wanneer het druk wordt
  • Je werkt nauwkeurig en hebt oog voor detail
  • Je voelt je thuis in een administratieve omgeving
  • Je werkt graag samen met collega's
  • Je bent op zoek naar een stabiele functie op lange termijn
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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against EURES job mobility portal's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

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