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Open nowPosted 3 days ago

Customer Service Payments

EURES job mobility portal437,260 open roles

Where
Groot-Rijnmond, Netherlands
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Your applicationOpen nowCustomer Service PaymentsEURES job mobility portal · Groot-Rijnmond, Netherlands
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The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.5%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 33.9%30 days
This job: posted 3 days ago

EURES job mobility portal median: 6 days open

The posting

Customer Service Payments Referentie: 10036513 Brussel Onbepaalde duur Outsourcing Ben jij een communicatief talent met een passie voor klantenservice? Wij zoeken een Customer Service Payments medewerker die klanten helpt met hun vragen over betalingen en online accounts. Jij zorgt ervoor dat klanten snel en efficiënt geholpen worden, met de focus op kwaliteit. Als jij vloeiend Nederlands en Frans spreekt en je hebt een positieve instelling, dan ben jij de ideale kandidaat! We bieden een vast contract met een aantrekkelijk salaris, extra voordelen en een mobiliteitsbudget na een jaar. Solliciteer nu en word deel van ons dynamische team! Beschrijving - Jij verwerkt adreswijzigingen en ondersteunt klanten bij het inloggen op hun online account; - Jij handelt gemiddeld 12 verzoeken per uur af, gericht op rechttoe-rechtaan ondersteuning; - Jij beantwoordt vragen over betalingen, zoals het bekijken van betalingskwesties, het afhandelen van terugbetalingen en het opvolgen van herinneringen; - Jij voert telefonische gesprekken met klanten en biedt hen de benodigde service. Je profiel - Beheerst zowel de Nederlandse als de Franse taal, aangezien alle telefoonlijnen samenkomen en niet verdeeld kunnen worden; - Beschikt over een positieve instelling en een constructieve attitude; - Heeft het vermogen om gefocust te blijven en kritisch te denken in uitdagende situaties. Aanbod - Indicatie maandsalaris: € 2501 - € 3000 - Als consultant bieden we je een vast contract met de volgende voordelen; - Aantrekkelijk bruto salaris; - Forfaitaire onkostenvergoeding; - Maaltijdcheques; - Ziektekosten- en groepsverzekering; - Een auto of mobiliteitsbudget na 1 jaar activiteit; - 12 ADV-dagen bovenop de wettelijke 20 dagen.

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