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Open nowPosted 2 days ago

Customer service planner

EURES job mobility portal314,718 open roles

Where
Kortrijk, Belgium
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Your applicationOpen nowCustomer service plannerEURES job mobility portal · Kortrijk, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 2 days ago

The posting

Je functie bestaat voornamelijk uit twee grote luiken: installaties van nieuwe machines en service-interventies bij bestaande klanten.

  • Je bereidt nieuwe installaties voor samen met de klant, Sales en andere betrokken collega's.
  • Je stemt praktische vereisten en timing af en zorgt dat alles klaarstaat voor de installatie.
  • Je bepaalt welke servicetechniekers over de juiste kennis en competenties beschikken.
  • Je plant techniekers vanuit België of internationale vestigingen in.
  • Je volgt installaties nauwgezet op en houdt contact met de klant.
  • Je plant een team van een 10-tal servicetechniekers in voor interventies bij klanten.
  • Je combineert korte- en middellangetermijnplanning.
  • Je houdt rekening met beschikbaarheden, benodigde competenties en de situatie bij de klant.
  • Je bent het eerste aanspreekpunt voor servicetechniekers en ondersteunt hen bij hun opdrachten.
  • Je onderhoudt rechtstreeks contact met internationale klanten.

Must haves

  • Een diploma hoger onderwijs of gelijkwaardig door ervaring
  • Sterke organisatorische vaardigheden en zin voor planning
  • Interesse in techniek en machinebouw
  • Vlotte kennis van Nederlands en Engels
  • Communicatief sterk en comfortabel in rechtstreeks klantencontact
  • Je kan snel schakelen wanneer omstandigheden of prioriteiten plots veranderen
  • Je houdt overzicht en durft beslissingen nemen

Nice to haves

  • Technische opleiding, bijvoorbeeld Elektromechanica
  • Eerste ervaring binnen planning, customer service of een technische omgeving
  • Kennis van Salesforce en/of Microsoft Dynamics AX
  • Ervaring met het plannen van techniekers of field service
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  1. A CV for this posting

    Written against EURES job mobility portal's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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