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Open nowPosted 4 days ago

Customer Service Representative English

EURES job mobility portal370,340 open roles

Where
Leuven, Belgium
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Your applicationOpen nowCustomer Service Representative EnglishEURES job mobility portal · Leuven, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 3 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 8.0%7 days
  4. 15.0%14 days
  5. 34.2%30 days
This job: posted 4 days ago

EURES job mobility portal median: 3 days open

The posting

You will support the Customer Service team with tasks such as order entry, stock assignment, requests of certificates, etc.

As you will progress in your training, the responsibilities can be expanded to direct customer support and coordination of the full order to cash process for a selected amount of customers.

  • Act as a key point of contact for assigned customers and provide professional and timely support.
  • Manage the end-to-end order process, including order entry, verification, delivery coordination and invoicing.
  • Maintain accurate customer and order information in the systems.
  • Provide customers and Sales colleagues with clear updates on order and delivery status.
  • Prepare relevant documentation, including order confirmations, delivery documents and certificates.
  • Respond to customer inquiries and help resolve order, delivery, pricing or product-related questions.
  • Register and follow up on customer complaints, returns and other order-related issues.
  • Work closely with Sales and internal stakeholders to ensure an efficient customer experience.
  • Collaborate with colleagues across Customer Service, Supply Chain, Sales, Quality and other departments.
  • You have experience in Customer Service, Sales Support, Order Management, Administration or a similar environment.
  • You are customer-focused, organized and comfortable managing different priorities and administrative tasks.
  • You communicate clearly and enjoy working with customers and colleagues from different countries and cultures.
  • You are confident working with Microsoft Excel, Outlook and Teams.
  • Experience with SAP or another ERP system is considered a strong advantage.
  • You are fluent in English, both spoken and written.
  • Knowledge of Russian is an additional asset, but is not required.
  • You work accurately, take ownership and enjoy contributing to a collaborative team environment.
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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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