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Open nowPosted 29 days ago

Customer Service & Sales Support Medewerker

EURES job mobility portal314,718 open roles

Where
Utrecht, Netherlands
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Your applicationOpen nowCustomer Service & Sales Support MedewerkerEURES job mobility portal · Utrecht, Netherlands
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  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 29 days ago

The posting

HANNA Instruments NL 02/09/2026 Hanna Instruments is een wereldwijd toonaangevende speler in meet- en regelinstrumenten voor wateranalyses. Met meer dan 60 vestigingen wereldwijd ondersteunen we klanten in uiteenlopende sectoren, waaronder afvalwater, voedingsindustrie, laboratoria en zwembadwater. Voor ons kantoor in Nieuwegein zoeken wij een enthousiaste en nauwkeurige Customer Service & Sales Support Medewerker. In deze veelzijdige functie combineer je klantcontact met order- en offertebeheer, commerciële opvolging en administratieve werkzaamheden. Ben jij klantgericht, administratief sterk en krijg je energie van een afwisselende functie waarin je schakelt met klanten, collega's en onze buitendienst? Dan maken we graag kennis met je. Functieomschrijving Als Customer Service & Sales Support Medewerker ben je een belangrijke schakel tussen klanten, buitendienst en interne organisatie. Je zorgt ervoor dat aanvragen, offertes, orders, leveringen en facturatie correct en tijdig worden opgevolgd. Je takenpakket omvat onder andere: - fungeren als eerste aanspreekpunt voor klanten via telefoon en e-mail - verwerken en opvolgen van klantorders, van aanvraag tot levering - verwerken, beheren en proactief opvolgen van offertes en commerciële aanvragen - bewaken van levertijden en klanten informeren over de voortgang - opstellen, verwerken en versturen van verkoopfacturen en creditnota's - afhandelen van retouren, klachten en garantieaanvragen - kwalificeren, opvolgen en registreren van leads in het CRM-systeem - ondersteunen van de buitendienst bij commerciële en administratieve werkzaamheden - beheren en actualiseren van klant- en commerciële gegevens - verzorgen van een correcte administratieve verwerking in het ERP-/CRM-systeem Jouw profiel - Je hebt mbo+/hbo werk- en denkniveau, bij voorkeur in een administratieve, commerciële of bedrijfseconomische richting - Je hebt ervaring met administratieve als commerciële processen - Je ...

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