Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 2 days ago

Customer Service Specialist

EURES job mobility portal85,961 open roles

Where
Mechelen, Belgium
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Service SpecialistEURES job mobility portal · Mechelen, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 2 days ago

The posting

DHL maakt deel uit van Deutsche Post DHL Group. De groep boekte in 2019 een omzet van meer dan 63 miljard euro. Met het oog op maatschappelijke verantwoordelijkheid en betrokkenheid bij de samenleving en het milieu, draagt de groep bij aan het streven naar emissievrije logistiek in 2050.

Jobomschrijving

Als Customer Service Specialist ben je een belangrijke schakel tussen klanten, transporteurs en de verschillende interne afdelingen. Je combineert klantencontact met een brede administratieve en logistieke opvolging en zorgt ervoor dat orders, zendingen en documentatie correct worden verwerkt.

Jouw taken

  • Je staat in voor de administratieve verwerking en opvolging van inkomende en uitgaande orders in het WMS.
  • Je verwerkt pre-advices en zorgt ervoor dat alle informatie correct en tijdig in het systeem terechtkomt.
  • Je onderhoudt dagelijks contact met klanten, transporteurs en interne afdelingen en zorgt voor een vlotte communicatie.
  • Je beheert klant- en gegevensbestanden en houdt deze nauwkeurig up-to-date.
  • Je volgt voorraad- en inventarisgegevens op en stelt de nodige rapporteringen op.
  • Je verzorgt de administratieve opvolging van import- en exportdossiers.
  • Je verwerkt onder andere paklijsten, vrachtbrieven, facturen, CMR's en douanedocumenten.
  • Je ondersteunt bij exportdocumentatie en de aanvraag of verwerking van certificaten van oorsprong.
  • Je controleert zendingen en bijhorende documenten en grijpt in wanneer je afwijkingen vaststelt.
  • Je behandelt vragen en klachten van klanten op een professionele en oplossingsgerichte manier.
  • Je ontvangt chauffeurs en bezoekers en zorgt ervoor dat de nodige transportdocumenten correct worden verwerkt.
  • Je zorgt voor een overzichtelijke archivering van dossiers en documenten.
  • Je werkt nauw samen met verschillende afdelingen, waaronder Customer Service, Finance en HR.
  • Tijdens drukke periodes of afwezigheden ondersteun je je collega's aan de receptie.
  • Communicatief sterk in het Nederlands en Engels
  • Klantgericht, professioneel en oplossingsgericht
  • Diploma secundair onderwijs of gelijkwaardig door ervaring
  • Bij voorkeur 2 tot 3 jaar ervaring in een Customer Service-functie
  • Administratief sterk en nauwkeurig
  • Goede kennis van MS Office
  • Ervaring met WMS en/of SAP is een pluspunt
  • Basiskennis van AI-tools zoals Microsoft Copilot
  • Flexibel inzetbaar tussen 07:00 en 20:00 uur
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against EURES job mobility portal's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.