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Open nowPosted 19 hours ago

Customer Service Specialist

EURES job mobility portal314,718 open roles

Where
Zuidoost-Noord-Brabant, Netherlands
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Your applicationOpen nowCustomer Service SpecialistEURES job mobility portal · Zuidoost-Noord-Brabant, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 19 hours ago

The posting

Zibber logo Customer Relations Specialist Vacature details Solliciteren Functieomschrijving Zin om je tanden ergens in te zetten? Krijg jij energie van klanten helpen, tempo maken én dingen beter achterlaten dan je ze aantrof? Dan kom je bij Zibber op een mooi moment binnen. Zibber groeit hard en ons Customer Relations-team verandert mee. De komende maanden ligt de focus op klanten (makelaars) snel en goed helpen via telefoon, mail en chat. Tegelijkertijd bouwen we aan de volgende stap: van reactieve klantenservice naar proactieve klantrelaties. Daar hebben we iemand voor nodig die niet afwacht. Iemand die energie krijgt van drukte, zelf prioriteiten stelt en bij een probleem denkt: hoe kunnen we dit beter doen? Want samen trekken we het hele team naar een hoger niveau. De rol Je start midden in onze transitie. Het begint bij samen meters maken: Bellen, mailen, chatten, schakelen tussen systemen en zorgen dat klanten verder kunnen. Zeker in het hoogseizoen ligt het tempo hoog. Maar daar stopt het niet. Zie jij dat iets slimmer kan? Dan verwachten we dat je ermee komt. Loopt een proces niet lekker? Dan help je het verbeteren. Wordt het rustiger? Dan pak je verbeteringen en projecten op. En terwijl ons team verandert, verandert jouw werk mee. Je gaat steeds meer werken met een eigen klantgroep en je wordt gekoppeld aan een vaste accountmanager. Samen denken jullie vooruit, begeleiden klanten, signaleren commerciële kansen en voorkomen jullie vragen voordat ze ontstaan. Kortom: vandaag help je klanten vooruit. Morgen help je bouwen aan hoe we dat nóg beter doen. Wat je van ons krijgt - Een salaris van €3.000 tot €3.500 bruto per maand, afhankelijk van je ervaring; - Een rol van 36 tot 40 uur waarin je direct invloed hebt op onze klantbeleving; - de kans om mee te bouwen aan de verdere groei en professionalisering van Customer Relations; - Veel vrijheid en verantwoordelijkheid om zelf prioriteiten te stellen en verb...

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    The review screen in CV Rocket: how each CV was read, round by round.

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