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Open nowPosted 22 hours ago

Customer Service Specialist Logistiek

EURES job mobility portal437,260 open roles

Where
Groot-Amsterdam, Netherlands
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Your applicationOpen nowCustomer Service Specialist LogistiekEURES job mobility portal · Groot-Amsterdam, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.5%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 33.9%30 days
This job: posted 22 hours ago

EURES job mobility portal median: 6 days open

The posting

- Customer Service Specialist Logistiek Logistiek Customer Service Specialist Logistiek Amsterdam € 3000 - € 4000 per maand 32-40 per week MBO Een klant belt over een vertraagde levering. Jij zoekt uit wat er speelt, overlegt met de planning en komt terug met een duidelijk antwoord. Als Customer Service Specialist Logistiek ben je het aanspreekpunt voor klanten en blijf je betrokken tot hun vraag is opgelost. Houd jij van klantcontact en wil je precies weten wat er achter een zending gebeurt? Dan past deze functie bij jou. Ons aanbod - Een salaris van € 3.000,- tot € 4.000,- bruto per maand op basis van 40 uur, afhankelijk van je ervaring; - Een functie voor 32 tot 40 uur per week ; - Een eigen klantenpakket waarin je relaties verder kunt opbouwen; - Ruimte om je kennis van logistieke processen te verbreden; - Dagelijkse samenwerking met collega's van planning, transport en administratie. Wat ga je doen als Customer Service Specialist Logistiek ? Je begeleidt klanten bij hun logistieke aanvragen en houdt de voortgang van orders en zendingen in de gaten. Je zorgt dat afspraken duidelijk zijn en dat wijzigingen op tijd bij de juiste collega's terechtkomen. - Je beantwoordt klantvragen over orders, levertijden en de status van zendingen; - Je verwerkt transportaanvragen en controleert of alle benodigde gegevens aanwezig zijn; - Je stemt afspraken en wijzigingen af met de planning en operatie; - Je behandelt klachten en zoekt samen met betrokken partijen naar een oplossing; - Je legt klantafspraken vast en signaleert terugkerende problemen in de dienstverlening. Wat breng jij mee? - Mbo werk- en denkniveau; - Ervaring binnen customer service, bij voorkeur in een logistieke omgeving; - Een goede beheersing van het Nederlands en Engels; - Je kunt goed luisteren en vertaalt een klantvraag naar een concrete actie; - Je houdt overzicht en zorgt dat gemaakte afspraken worden opgevolgd. Over de organisatie Je komt te...

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