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Open nowPosted 22 hours ago

Customer Success Consultant

EURES job mobility portal552,729 open roles

Where
Utrecht, Netherlands
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Your applicationOpen nowCustomer Success ConsultantEURES job mobility portal · Utrecht, Netherlands
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

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The clock on this job

Early applications get read.

9.4% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.9%3 days
  3. 9.4%7 days
  4. 15.5%14 days
  5. 33.8%30 days
This job: posted 22 hours ago

EURES job mobility portal median: 6 days open

The posting

Advertentie Customer Success Consultant Geplaatst op 13-10-2026 Functie Customer Success Consultant Organisation Ifunds Nederland B.V. Standplaats Hybride/Nieuwegein Opleidingsniveau HBO Uren 32/40 uur Soort Loondienst Salarisindicatie marktconform Over ons Ifunds is een middelgrote Microsoft Partner (25FTE in NL en 15FTE in DE) die zich voor 100% richt op het efficiënter laten werken van Nonprofit organisaties waardoor ze meer social impact kunnen realiseren. Meer informatie over Ifunds vind je op www.ifunds.nl . Ingegeven door de omvang van ons team en onze bedrijfscultuur zijn wij opzoek naar een Customer Success Consultant. Wie ben jij? Als Customer Success Consultant ben jij hét aanspreekpunt voor onze klanten na de implementatie van onze SaaS-oplossing: Ifunds Cloud for Nonprofit, gebaseerd op Microsoft Dynamics 365 CE/CRM. Jij zorgt ervoor dat klanten succesvol blijven in het gebruik van onze producten en diensten, en dat hun processen optimaal ondersteund worden. Je maakt deel uit van een klantenteam waarin jij verantwoordelijk bent voor het onderhouden van een goede relatie met de klant. Je spreekt klanten regelmatig, bijvoorbeeld op een beurs of tijdens een kwartaalmeeting. Je begeleidt hen bij het optimaal inzetten van onze producten in hun werkprocessen. Daarbij ben je in staat om kleine aanpassingen zelfstandig door te voeren om klanten snel weer op weg te helpen. Tegelijkertijd fungeer je als sparringspartner bij grotere vraagstukken. Kansen weet je tijdig te signaleren en op te volgen, of je zet ze uit bij de juiste collega's - waarbij jij graag de regie houdt in het klantcontact. Je werkt binnen het customer success team, samen met consultants en projectmanagers, en bent verantwoordelijk voor: - Het begeleiden van non-profitorganisaties bij het optimaal inzetten van Ifunds (Engage 365) voor bv. Relatiebeheer, fondsen of ledenwerving en campagnes - Het proactief signaleren van optimalisatiekansen binnen CRM-...

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