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Open nowPosted 2 days ago

Customer Success Manager Benelux

EURES job mobility portal437,260 open roles

Where
Utrecht, Netherlands
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Your applicationOpen nowCustomer Success Manager BeneluxEURES job mobility portal · Utrecht, Netherlands
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: posted 2 days ago

EURES job mobility portal median: 6 days open

The posting

werken bij brainial Customer Success Manager Benelux, Utrecht (hybride) We breiden het Customer Success-team bij Brainial uit en zijn op zoek naar een Customer Success Manager die onze Nederlandse en Belgische klanten zal begeleiden. Ben je nieuwsgierig, ambitieus en pragmatisch? Lees dan verder. Over Brainial Brainial helpt bedrijven om met behulp van AI meer opdrachten binnen te halen aanbestedingen. Ons platform versnelt het gehele aanbestedingsproces, van het vinden en beoordelen van aanbestedingen tot het analyseren van documenten, het signaleren van risico's en het opstellen van sterke offertes. Klanten in de bouw, IT, facility services, engineering, productie en uitzendwerk gebruiken Brainial om tijd te besparen, kosten te verlagen en te voorkomen dat cruciale details over het hoofd worden gezien. Wij zijn gevestigd in Utrecht en ontwikkelen 'verklaarbare' AI die echte problemen voor echte klanten oplost. De functie Als onze CSM voor de Benelux ben je verantwoordelijk voor je eigen klantenportefeuille, vanaf het moment dat ze voor het eerst inloggen. Je zorgt ervoor dat ze snel aan de slag kunnen, daadwerkelijk profijt hebben van het platform en samen met ons groeien. Je maakt deel uit van een enthousiast, divers team onder leiding van een CSM-manager. Je werkt in het Nederlands en Engels met onze klanten en ons internationale team. Je werkt ook nauw samen met de afdelingen Sales, Support en Product om de inspanningen op elkaar af te stemmen, klantinzichten te delen en belangrijke kengetallen (zoals acceptatiegraad, NPS en succes bij uitbreiding) bij te houden, zodat je regelmatig verslag kunt uitbrengen aan het management. Wat je gaat doen Onboarding • Gestructureerde onboardingprogramma's voor nieuwe klanten leiden, waarbij de installatie, integraties en de eerste training aan bod komen. • Verken het aanbestedingsproces van elke klant en stem het onboardingproces af op hun doelstellingen. • Klanten helpen bij h...

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