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Open nowPosted 10 days ago

Customer Success Manager / Liftmanager

EURES job mobility portal229,720 open roles

Where
Oost-Zuid-Holland, Netherlands
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Your applicationOpen nowCustomer Success Manager / LiftmanagerEURES job mobility portal · Oost-Zuid-Holland, Netherlands
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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 10 days ago

The posting

Customer Success Manager Hybride werken | Vast bij de opdrachtgever in dienst | Vanaf €3.000,- bruto per maand Hybride | Gouda Wat bieden wij jou - Salaris vanaf €3.000,- bruto per maand (o.b.v. fulltime); - Hybride werken (woensdag vaste kantoordag in Gouda); - Kilometervergoeding; - Ontspannen en informele werksfeer; - Wekelijkse borrels; - 2x per jaar teamuitjes; - Groot zomerfeest in Duitsland (volledig weekend); - Werken in een internationaal speelveld (NL & Duitsland); - Centrale en goed bereikbare werklocatie in Gouda; - Vast bij de opdrachtgever in dienst. Wat breng je mee - MBO werk- en denkniveau; - Vloeiend Duits (zowel mondeling als schriftelijk); - Goede communicatieve vaardigheden en klantgerichte instelling; - Technische affiniteit (ervaring met liften is geen must); - Proactief, zelfstandig en flexibel; - Affiniteit met software en MS Office; - Rijbewijs B; - Bereidheid om hybride te werken en te reizen binnen NL en Duitsland. Wat ga je doen Als Customer Success Manager / Liftmanager ben je verantwoordelijk voor het volledige administratieve en operationele proces rondom liftmeldingen: - Dagelijks beheer van klantportefeuilles; - Verwerken en opvolgen van storingsmeldingen (van melding tot oplossing); - Opvragen, beoordelen en uitzetten van offertes bij dienstverleners; - Contact onderhouden met klanten en onderhoudspartijen; - Informeren van klanten over voortgang en oplossingen; - Beheren en implementeren van contracten; - Onboarding van nieuwe klanten (intern en extern); - Deelnemen aan contractonderhandelingen; - Signaleren en verbeteren van processen en kwaliteitsmanagement; - Regelmatig bezoeken van klanten en onderhoudsfirma's in Nederland en Duitsland; - Nauwe samenwerking met collega's binnen een team van circa 5 personen. Bedrijfsprofiel Voor een internationale opdrachtgever zijn wij op zoek naar een Customer Success Manager / Liftmanager. In deze rol ben jij de spil tussen klanten, dienstverlener...

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