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Open nowPosted 3 days ago

Customer Support Medewerker

EURES job mobility portal437,260 open roles

Where
Zuidwest-Overijssel, Netherlands
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Your applicationOpen nowCustomer Support MedewerkerEURES job mobility portal · Zuidwest-Overijssel, Netherlands
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.5%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 33.9%30 days
This job: posted 3 days ago

EURES job mobility portal median: 6 days open

The posting

Topicus Customer Support Medewerker - Topicus - Deventer Topicus Jobid=617428631816181362 (0.0499) Een huisarts belt met een urgent probleem. Een GGZ instelling loopt vast in het systeem. Een ambulancedienst heeft nú informatie nodig. Jij bent degene die het oplost. Als Customer Support Medewerker bij Topicus houd jij de digitale zorgketen draaiend, zodat zorgverleners kunnen doen waar het echt om draait: goede zorg leveren. Klinkt dat als jouw volgende stap? We vragen - Natuurlijk leiderschap; - Proactief en ondernemend; - Sterk in Stakeholdermanagement. De impact die je gaat maken als Customer Support Medewerker VIPLive is hét platform waarmee huisartsen, ziekenhuizen, GGZ-instellingen, laboratoria en ambulancediensten dagelijks samenwerken. Het verbindt zorgverleners en zorgt dat cruciale informatie op het juiste moment beschikbaar is. Van verwijzingen tot patiëntgegevens en labuitslagen: VIPLive draait op de achtergrond van de Nederlandse zorg. Je komt terecht in een jong en betrokken supportteam in Deventer, dat nauw samenwerkt met collega's van Calculus in Andelst. Samen zijn jullie het eerste aanspreekpunt voor gebruikers van VIPLive. Tegelijkertijd bouw je mee aan de verdere professionalisering van de afdeling. De rol ontwikkelt zich richting meer eigenaarschap, klantcontact en procesverbetering. Je bezoekt klanten, leidt operationele overleggen en denkt actief mee over hoe support slimmer, efficiënter en klantgerichter kan. Je bent een stevige gesprekspartner voor collega's en stakeholders. Je brengt overzicht in complexe situaties, deelt kennis binnen het team en helpt minder ervaren collega's verder. Daarbij kijk je niet alleen naar het oplossen van incidenten, maar vooral naar structurele verbeteringen in processen, samenwerking en klantbeleving. Die impact die jij gaat maken is: - Zorgen dat zorgverleners altijd kunnen vertrouwen op VIPLive; - Het supportteam helpen ontwikkelen van reactief oplossen naar proactief ...

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