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Open nowPosted 3 days ago

Customer Support Medewerker in Genemuiden (229925)

EURES job mobility portal467,933 open roles

Where
Noord-Overijssel, Netherlands
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Your applicationOpen nowCustomer Support Medewerker in Genemuiden (229925)EURES job mobility portal · Noord-Overijssel, Netherlands
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

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The clock on this job

Early applications get read.

8.4% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 8.4%7 days
  4. 15.4%14 days
  5. 34.3%30 days
This job: posted 3 days ago

EURES job mobility portal median: 6 days open

The posting

Ben jij servicegericht, communicatief sterk en heb je oog voor kwaliteit en verbetering? Dan is deze functie bij onze opdrachtgever in Genemuiden iets voor jou! In deze rol ben jij hét aanspreekpunt voor klanten en speel je een sleutelrol in het soepel laten verlopen van serviceprocessen. Je werkt binnen een innovatieve productieomgeving waar samenwerking, klanttevredenheid en continue verbetering centraal staan. Klinkt dat als jouw ideale werkomgeving? Lees dan snel verder!

Voor een werkgever in Genemuiden is uitzendbureau Manpower op zoek naar een Customer Support medewerker.

Als medewerker Customer Support ben jij het eerste aanspreekpunt voor klanten. Je zorgt voor een efficiënte en klantgerichte afhandeling van serviceaanvragen en werkt nauw samen met verschillende interne afdelingen om de juiste oplossingen te bieden. Jouw werkzaamheden bestaan onder andere uit:

- Beheren van klantcontact met betrekking tot serviceaanvragen en klachten

- Registreren, opvolgen en afhandelen van klantvragen in het systeem

- Coördineren van interne onderzoeken in samenwerking met afdelingen als logistiek en verkoop

- Organiseren en opvolgen van retourzendingen

- Proactief informeren van klanten over de voortgang

- Overleggen met verkopers over servicevragen

- Meedenken over procesverbeteringen binnen Customer Support

Dit krijg je

✅ Brutosalaris tussen € 2.500 en € 3.000 per maand, afhankelijk van ervaring

✅ Uitzendcontract via Manpower met kans op contractuele overname door de werkgever (bij goed functioneren)

✅ Functie van 32 tot 38 uur per week

✅ Reiskostenvergoeding volgens regeling van de werkgever

✅ Pensioenopbouw via Manpower

✅ Ontwikkel- en doorgroeimogelijkheden binnen een groeiende organisatie

✅ Werken in een enthousiast en betrokken team

✅ Een functie waarin jij echt impact kunt maken op klanttevredenheid en processen

- Afgeronde mbo-4 of hbo-opleiding of relevante werkervaring in customer support

- Ervaring met ERP-systemen is e

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