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Open nowPosted 21 hours ago

Customer Support Specialist Eventsoftware

EURES job mobility portal370,340 open roles

Where
Arnhem/Nijmegen, Netherlands
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Your applicationOpen nowCustomer Support Specialist EventsoftwareEURES job mobility portal · Arnhem/Nijmegen, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 3 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.2%30 days
This job: posted 21 hours ago

EURES job mobility portal median: 3 days open

The posting

Plan een demo - 32 - 40 uur - Nijmegen Customer Support Specialist Eventsoftware | Customer Happiness Customer Support Specialist Eventsoftware | Customer Happiness Word specialist in onze software en help klanten alles uit hun eventplatform tehalen. Bij Yellenge ontwikkelen we software waarmee organisaties zakelijke evenementen organiseren. Ons platform ondersteunt onder andere registratie, communicatie, eventwebsites, persoonlijke programma's, interactieve sessies en eventapps. Als Customer Support Specialist ben jij het eerste aanspreekpunt voor onze klanten. Jij neemt de telefoon op, beantwoordt supportmails en helpt gebruikers bij vragen over het platform. Je zorgt ervoor dat klanten snel verder kunnen en biedt passende oplossingen voor zowel eenvoudige als complexere vraagstukken. Daarbij kijk je verder dan alleen de vraag die wordt gesteld. Je denkt mee over de inrichting van het platform, helpt klanten om functionaliteiten optimaal te benutten en signaleert waar processen slimmer of efficiënter kunnen worden ingericht. Je werkt voor uiteenlopende organisaties, van mkb-bedrijven en verenigingen tot overheden, zorginstellingen, onderwijsorganisaties en grote bedrijven. Geen dag is hetzelfde. De ene keer help je een klant met een registratievraag, de andere keer onderzoek je een configuratievraagstuk, geef je uitleg over een functionaliteit of verzorg je een training. Samen met je collega's van het Customer Happiness-team zorg je ervoor dat klanten succesvol gebruikmaken van ons platform en prettig worden geholpen. Jouw rol Als Customer Support Specialist ben je verantwoordelijk voor het ondersteunen van klanten bij het gebruik van het Yellenge-platform. Je helpt klanten telefonisch en per e-mail, onderzoekt vraagstukken, denkt mee over oplossingen en zorgt ervoor dat gebruikers het maximale uit onze software halen. Wanneer nodig schakel je met development om technische of functionele vraagstukken verder te onderzoeke...

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One press. We do the rest.

  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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