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Open nowPosted 22 hours ago

Customer Support Specialist (JN-0032125)

EURES job mobility portal396,057 open roles

Where
Groot-Amsterdam, Netherlands
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Your applicationOpen nowCustomer Support Specialist (JN-0032125)EURES job mobility portal · Groot-Amsterdam, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 3 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.0%14 days
  5. 33.9%30 days
This job: posted 22 hours ago

EURES job mobility portal median: 3 days open

The posting

Do you enjoy working with people and helping them succeed? Join Uber as a Customer Support Specialist at our Greenlight Hub in Amsterdam!

Are you customer-focused, proactive, and comfortable in a dynamic, fast-paced environment? Then we have the perfect opportunity for you!

What are you going to do? As a Customer Support Specialist, you are the main point of contact for drivers and delivery partners. Based at the Greenlight Hub in Amsterdam, you provide both in-person and virtual support, helping partners successfully join and operate on the platform.

You provide clear guidance, resolve issues efficiently, and create a welcoming and professional experience for partners. Combining customer service, operational thinking, and problem-solving skills, you help partners get started quickly and support their ongoing success.

What You'll Do

- Provide in-person and virtual support to drivers and delivery partners at the Greenlight Hub; - Assist partners with account setup, document verification, and onboarding processes; - Troubleshoot issues related to accounts, payments, trips, documentation, and app functionality; - Educate partners on platform policies, updates, and best practices; - Deliver a high-quality customer experience while maintaining operational efficiency; - Collaborate with internal teams to escalate and resolve more complex cases; - Maintain accurate records and follow internal procedures to ensure compliance and data accuracy; - Contribute to a positive, professional, and supportive work environment.

What do we offer? - A competitive salary of €3,700 gross per month based on a 40-hour work week; - 25 vacation days; - 8.33% holiday allowance; - Pension plan from day one; - Access to the Adecco Academy for professional development.

Where will you work? Uber is one of the world's leading technology platforms, connecting people, businesses, and communities through mobility and delivery services. Every day, millions of drivers, couriers, riders, a

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