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Open nowPosted 10 days ago

Digital Banking Advisor

EURES job mobility portal314,718 open roles

Where
de Bruxelles-Capitale/Arr. Brussel-Hoofdstad, Belgium
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Your applicationOpen nowDigital Banking AdvisorEURES job mobility portal · de Bruxelles-Capitale/Arr. Brussel-Hoofdstad, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 10 days ago

The posting

Belfius, die vóór 1 maart 2012 Dexia Bank België heette, is een onderneming die bank- en verzekeringsdiensten aanbiedt. Het is een naamloze vennootschap van commerciële aard die in de eerste plaats tot taak had te voorzien in de behoeften van de plaatselijke overheden. Zij is voortgekomen uit de ontmanteling van de Dexia-groep, waarvan zij tot 10 oktober 2011 deel uitmaakte. Het werd door de Belgische Staat gekocht voor 4 miljard euro. Het hoofdkantoor is gevestigd in Brussel. De voornaamste activiteiten van Belfius Bank en Verzekeringen zijn kredietverlening aan de overheidssector, het aanbieden van financiële diensten aan particulieren en bedrijven (retail en commercieel bankieren) en verzekeringen.

Jobomschrijving

Klantencontact via telefoon (95%) – gemiddeld 40 calls per dag

Je bent het eerste aanspreekpunt voor klanten met vragen over de Belfius-app.

  • Je helpt klanten onder andere met:
  • Het verhogen van limieten
  • Het uitvoeren van transacties
  • Het ontdekken en gebruiken van functionaliteiten en mogelijkheden van de app
  • Het oplossen van praktische bankvragen
  • 1/3 van de gesprekken gaat over fraude

Een commerciële mindset is belangrijk. Je denkt actief mee met de klant en detecteert commerciële opportuniteiten. Je adviseert klanten over oplossingen die écht bij hun situatie passen.

Doelstelling: gemiddeld 1 kredietkaart of spaarproduct per week aanbieden én verkopen.

  • Klantgerichte en enthousiaste persoonlijkheid
  • Krijgt energie van veel menselijke contacten, voornamelijk telefonisch
  • Stabiel, punctueel en betrouwbaar
  • Oplossingsgericht en communicatief sterk
  • Gemotiveerd om klanten écht verder te helpen
  • Nederlands (Zowel mondeling als schriftelijk sterk) + passieve kennis van Frans
  • Minimum ASO-diploma vereist
  • Bewijs goed gedrag en zegen
  • Bereid om in flexibel uurrooster te werken (tussen 8-22u) en 1 a 2 zaterdagen per maand.
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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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