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Open nowPosted 8 days ago

Dossierbeheerder - Medische Bijstandsverlener

EURES job mobility portal275,566 open roles

Where
de Bruxelles-Capitale/Arr. Brussel-Hoofdstad, Belgium
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Your applicationOpen nowDossierbeheerder - Medische BijstandsverlenerEURES job mobility portal · de Bruxelles-Capitale/Arr. Brussel-Hoofdstad, Belgium
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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 8 days ago

The posting

Als Dossierbeheerder – Medische Bijstandsverlener maak je deel uit van het Medical Back Office en bied je ondersteuning aan klanten die geconfronteerd worden met ziekte, een ongeval of een hospitalisatie in het buitenland. Dankzij een grondige opleiding groei je uit tot een expert in medische bijstand en draag je dagelijks bij aan het welzijn van klanten in uitdagende situaties.

Jouw verantwoordelijkheden:

  • Het eerste aanspreekpunt zijn voor klanten die medische bijstand nodig hebben
  • Medische bijstandsdossiers nauwgezet beheren en opvolgen in samenwerking met de aanwezige arts
  • Noodzakelijke informatie bij klanten, ziekenhuizen en externe partners verzamelen om dossiers volledig en correct af te handelen
  • Medische repatriëringen organiseren in samenwerking met je collega's en verschillende internationale partners
  • Zorgen voor een correcte administratieve opvolging
  • Alle betrokken partijen steeds op de hoogte houden

Voor deze functie zijn wij op zoek naar empathische kandidaten die zich comfortabel voelen bij intensief telefonisch contact met internationale klanten, ziekenhuizen en externe partners.

Onze must-haves:

  • Vloeiende kennis van het Nederlands, Frans en Engels.
  • Enkele jaren relevante ervaring als dossierbeheerder of binnen de bijstandsverlening.
  • Bereidheid om te werken in een variabel uurrooster van maandag tot en met zondag tussen 7.30 uur en 23.00 uur.

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