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Open nowPosted 29 days ago

Duitstalige Customer Success Specialist

EURES job mobility portal552,729 open roles

Where
Groot-Amsterdam, Netherlands
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Your applicationOpen nowDuitstalige Customer Success SpecialistEURES job mobility portal · Groot-Amsterdam, Netherlands
  1. YouYes, apply to this one.

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The clock on this job

Early applications get read.

9.8% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.9%1 day
  2. 3.9%3 days
  3. 9.8%7 days
  4. 15.6%14 days
  5. 33.9%30 days
This job: posted 29 days ago

EURES job mobility portal median: 6 days open

The posting

Company EN Duitstalige Customer Success Specialist Department Full-time On-site Ben je gepassioneerd over logistiek, georganiseerd en detailgericht - én spreek je vloeiend Duits en Nederlands? Kom dan ons dynamische team in Amsterdam versterken! Cargoplot is een jonge, snelgroeiende start-up in de logistieke sector. Wij zijn op zoek naar een Duitstalige customer success medewerker om ons team te versterken. In deze rol speel je een cruciale rol in het begeleiden van onze Duitstalige klanten en het waarborgen van een soepele afhandeling van import- en exportzendingen over zee en door de lucht. Je bent het eerste aanspreekpunt voor onze klanten in Duitsland, en zorgt ervoor dat zij optimaal gebruik kunnen maken van onze dienstverlening. Je bent verantwoordelijk voor het onboarden van nieuwe klanten, het beantwoorden van vragen en het oplossen van problemen. Daarnaast werk je nauw samen met het sales- en developmentteam om klantfeedback te vertalen naar verbeteringen en nieuwe functionaliteiten. Verantwoordelijkheden: - Je biedt uitstekende klantenservice via e-mail en telefoon (in het Duits en Nederlands) - Je bouwt en onderhoudt duurzame relaties met klanten - Je coördineert leveringen met vrachtwagenchauffeurs, fulfilment centers en klanten - Je communiceert effectief met verschillende interne en externe stakeholders Vereisten: - MBO/HBO werk- en denkniveau - Vloeiende beheersing van het Duits in woord en geschrift is vereist - Goede beheersing van Nederlands - Ervaring in een klantgerichte functie - Sterke communicatieve vaardigheden - Affiniteit met de logistieke sector - Nauwkeurig, zelfstandig en oplossingsgericht - Ervaring binnen de logistiek of bij een expediteur is een pré Wat bieden wij? - Een uitdagende en afwisselende functie in een snelgroeiende startup - Veel ruimte voor persoonlijke ontwikkeling en doorgroeimogelijkheden - Een gezellig kantoor in het hart van Amsterdam - Concurrerend salaris en een aantrekk...

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