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Open nowPosted 36 days ago

Front Office & Reservations Agent

EURES job mobility portal437,260 open roles

Where
Groot-Amsterdam, Netherlands
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Your applicationOpen nowFront Office & Reservations AgentEURES job mobility portal · Groot-Amsterdam, Netherlands
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Early applications get read.

15.1% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 2.4%1 day
  2. 6.5%3 days
  3. 15.1%7 days
This job: posted 36 days ago

EURES job mobility portal median: 6 days open

The posting

Hotel Amsterdam ZuidasHotel Amsterdam Zuidas Menu Hotel Amsterdam Zuidas Hotel naam Hotel Amsterdam Zuidas Adres Tommaso Albinonistraat 200 Postcode en plaats 1083HM Amsterdam Locatie Open in Google Maps - Amsterdam - Fulltime - MBO Front Office & Reservations Agent Introductie Geen dag is hetzelfde aan de receptie van Van der Valk Hotel Amsterdam Zuidas. Het ene moment verwelkom je een internationale zakelijke gast, het volgende moment help je een gezin aan de perfecte start van hun stedentrip. Jij bent hét visitekaartje van ons hotel en zorgt ervoor dat iedere gast zich direct welkom voelt. Jij staat midden in de dynamiek van ons hotel en schakelt moeiteloos tussen de dagelijkse werkzaamheden, reserveringen en gastvragen. Heb jij oog voor detail en gevoel voor service? Dan zoeken wij jou! Come join the family! Beschrijving Dit ga jij doen als Front Office & Reservations Agent: - Je bent hét visitekaartje van het hotel: je heet gasten welkom, checkt (inter)nationale gasten in en ben het aanspreekpunt voor gasten - Het beantwoorden van vragen via telefoon, e-mail en aan de receptiebalie - Het verwerken, wijzigen en controleren van hotel- en restaurantreserveringen: je ziet toe op goede communicatie en speelt in op verzoeken van gasten. - Het informeren van gasten over de faciliteiten, restaurants en geven van informatie over Amsterdam en omgeving. - Het verwerken van betalingen, facturatie en administratieve werkzaamheden die horen bij een soepel verblijf - Het signaleren en oplossingen, uitdagingen en feedback tijdens het verblijf van gasten. Jij hebt de perfecte oplossing. - Onderhoud een goede samenwerking met collega's van de housekeeping, restaurant, banqueting, sales en andere afdelingen. - Maar bovenal: jij creëert persoonlijke momenten die ervoor zorgen dat gasten niet allen tevreden vertrekken, maar graag weer terugkomen. Dit ben jij: - Je hebt een uitstekende beheersing van zowel de Nederlandse als de Engelse taa...

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