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Open nowPosted 28 days ago

Front Office Supervisor

EURES job mobility portal612,521 open roles

Where
Utrecht, Netherlands
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Your applicationOpen nowFront Office SupervisorEURES job mobility portal · Utrecht, Netherlands
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The clock on this job

Early applications get read.

10.7% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 9 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.4%3 days
  3. 10.7%7 days
  4. 16.1%14 days
  5. 34.1%30 days
This job: posted 28 days ago

EURES job mobility portal median: 9 days open

The posting

Front Office Supervisor - Malie House Utrecht Gepubliceerd: ongeveer 11 uur geleden Solliciteer nu Favoriet Delen Printen Functie omschrijving Je bent een inspirator voor het team, houdt overzicht in de dagelijkse operaties en hebt oog voor detail om de verwachtingen van onze gasten keer op keer te overtreffen. Je ondersteunt de Front Office Manager door het leiden van het Front Office en Service team zodat je collega's zich kunnen blijven ontwikkelen en onze gasten een optimale service ontvangen tijdens hun verblijf. WAT GA JE DOEN?JouwJouw taken en verantwoordelijkheden zijn o.a.: - Gastbeleving: jij draagt samen met het team hét warme gevoel over van het Malie House op onze gasten. Ook geef jij deze aandacht aan onze medewerkers en zie jij erop toe dat wij gastvrije en een efficiënte guest journey verlenen. Heeft een gast een mindere ervaring? Dan zorg jij met het team ervoor dat deze ervaring wordt omgezet in een beleving zoals het hoort met een passende oplossing; - Teamleiding: Dagelijks begeleid, train en motiveer jij onze Front Office en Service (F&B) medewerkers om onze gasten te verwelkomen en te faciliteren. Jij draagt je steentje bij in het opleiden van onze stagiaires en medewerkers zodat hun potentie optimaal wordt benut; - Team supervisie en roosterbeheer: jij controleert de dagelijkse operaties bij de receptie en zorgt voor naleving van de hotelstandaarden achter de receptie en tijdens het ontbijt. Je ondersteunt de Front Office Manager in de personeelsplanning op korte termijn bij ziekte of ander verzuim; - Administratie en rapportage: een nauwkeurige administratie is belangrijk voor een goed draaiende Front Office afdeling! Jij ervoor dat de reserveringen en betalingen correct worden verwerkt en gecontroleerd en dat de maandafsluiting goed wordt overgedragen aan de Front Office Manager; - Planning en samenwerking; samen met het Housekeeping team zorgen jullie ervoor dat de kwaliteit en service in orde zijn ...

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