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Open nowPosted 3 days ago

Frontline Specialist

EURES job mobility portal339,711 open roles

Where
Arnhem/Nijmegen, Netherlands
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Your applicationOpen nowFrontline SpecialistEURES job mobility portal · Arnhem/Nijmegen, Netherlands
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

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3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 3 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted 3 days ago

EURES job mobility portal median: 3 days open

The posting

- Binnen 2 minuten ben je ingeschreven - Geen cv of motivatie verplicht - Wij vinden de baan die bij je past Vind nu snel jouw droombaan bij ASA Talent! - Vacature - Fulltime - | - Arnhem - | - €16,60 - Fulltime - Arnhem - €16,60 Wat je gaat doen Wil je dagelijks mensen helpen met hun zendingen én jezelf ontwikkelen in klantcontact binnen een internationaal bedrijf in Arnhem? Bij DHL Express werk je als frontline specialist in een hecht team, deels vanuit huis en deels op kantoor, met duidelijke processen en veel ruimte om te leren. Waarom deze baan bij jou past: Je bouwt in korte tijd sterke vaardigheden op in klantcommunicatie, systeemgebruik en het analyseren van logistieke vragen. Dat zijn skills waar je in de rest van je loopbaan veel aan hebt, of je nu verder wilt groeien binnen DHL Express of daarbuiten. Door coaching, meeluistersessies en feedback leer je gesprekken steeds beter te sturen en professioneel om te gaan met uiteenlopende klanten, in het Nederlands én Engels. Daarnaast werk je met duidelijke kpi's zoals klanttevredenheid en first-time fix. Zo zie je direct wat jouw aanpak oplevert en kun je gericht stappen zetten in je ontwikkeling. Met een uurloon vanaf €16,60, wekelijkse uitbetaling, hybride werken tot januari 2027 en doorgroeimogelijkheden binnen een wereldwijd netwerk, kies je voor stabiliteit én perspectief. Jouw werkzaamheden als Frontline Specialist: - Klantcontact: Je helpt particuliere en zakelijke klanten telefonisch en via andere kanalen met vragen over zendingen, levertijden en eenvoudige vertragingen, zodat zij snel duidelijkheid hebben. - Dossier- en systeemwerk: Je zoekt zendingen op in verschillende systemen, controleert gegevens en zet acties uit zodat pakketten weer in het logistieke proces worden opgenomen. - Registratie in crm: Je legt alle gesprekken, afspraken en acties nauwkeurig vast in het crm- en ticketingsysteem, zodat collega's altijd het volledige klantbeeld heb...

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