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Open nowPosted 3 days ago

G Group Customer Support

EURES job mobility portal441,128 open roles

Where
Noord-Drenthe, Netherlands
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Your applicationOpen nowG Group Customer SupportEURES job mobility portal · Noord-Drenthe, Netherlands
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.3% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.9%1 day
  2. 3.9%3 days
  3. 8.3%7 days
  4. 15.3%14 days
  5. 34.2%30 days
This job: posted 3 days ago

EURES job mobility portal median: 6 days open

The posting

Customer Support - Op locatie, Hybride - - Assen - € 3.630 - € 4.351 per maand - Sales Functieomschrijving Bij Burgerhout streven we naar het continu verbeteren van onze verkoop-logistieke processen en het verhogen van de klanttevredenheid. Wij zijn op zoek naar een proactieve en ervaren Customer Service Employee die ons hierbij kan helpen! Jouw rol Als Customer Service Employee speel je een cruciale rol als schakel tussen onze klanten, het Sales team en onze Supply Chain. Samen met je collega's ben je verantwoordelijk voor een zo efficiënt mogelijk order- tot leveringsproces. Jouw belangrijkste taken zijn: - Proactief bijdragen aan het structureel verbeteren van de verkoop- en logistieke processen en het verhogen van de klanttevredenheid. Je neemt initiatief bij benodigde systeem-, materdata- en proceswijzigingen en/of het introduceren van standaarden; - Fungeren als het eerste aanspreekpunt voor onze klanten wereldwijd; - Klanten proactief adviseren over producten, levertijden, diensten, voorwaarden en retourleveringen; - Orders verwerken; - Zorgen voor een perfect verloop van het hele proces van order tot levering, waarbij je stuurt op leverbetrouwbaarheid; - Klachten, retouren en naleveringen opvolgen; - De voortgang van het orderproces bewaken en (dreigende) verstoringen waar mogelijk oplossen of adresseren; - Adviseren over de verdeling van beschikbaar materiaal bij backorders om klantorders effectief te ondersteunen. Vereisten Wat vragen wij: - MBO+ / HBO werk- en denkniveau, commercieel administratief of logistiek administrief; - Bij voorkeur minimaal 3 jaar werkervaring in een vergelijkbare functie (order intakes/logistieke processen); - Je beschikt over sterke communicatieve vaardigheden en bent bedreven in het opbouwen en onderhouden van internationale relaties. - Accuratesse is een van jouw sterke punten. - Beheersing van Engels en Nederlands is vereist, en kennis van een derde of zelfs vierde taal is e...

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