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Open nowPosted 3 days ago

Helpdesk medewerker NL/FR

EURES job mobility portal406,840 open roles

Where
Gent, Belgium
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Your applicationOpen nowHelpdesk medewerker NL/FREURES job mobility portal · Gent, Belgium
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 3 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.6%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.0%30 days
This job: posted 3 days ago

EURES job mobility portal median: 3 days open

The posting

Ons bedrijf gespecialiseerd in innovatieve telematica-oplossingen voor de bouw-, transport- en machinesector. Met meer dan 15 jaar ervaring helpen we bedrijven om efficiënter, veiliger en duurzamer te werken dankzij onze innovatieve technologieën oplossingen. Ons hechte team van 15 collega’s zoekt versterking om onze klanten nog beter te ondersteunen.

Jouw rol als Helpdesk medewerker Ben jij graag het eerste aanspreekpunt voor technische vragen? Als 1ste Lijn Helpdesk Medewerker bij GeoTracer speel jij een cruciale rol in het leveren van uitstekende klantenservice. Je biedt onze klanten praktische oplossingen en helpt hen optimaal gebruik te maken van onze systemen en producten.

Wat ga je doen?

  • Klantencontact: Beantwoorden van telefoons, e-mails en chats van klanten met technische vragen.
  • Probleemoplossing: Analyseren van technische problemen en het bieden van directe oplossingen of het doorverwijzen naar 2de lijn support.
  • Installatiehulp: Ondersteunen bij de installatie en configuratie van GeoTracer-oplossingen.
  • Documentatie: Problemen en oplossingen nauwkeurig registreren in ons systeem.
  • Feedback: Klanteninput doorgeven aan ons ontwikkelingsteam om onze producten en diensten te verbeteren.

Wat verwachten we van jou?

  • Affiniteit met technologie en technische systemen.
  • Ervaring in een gelijkaardige supportfunctie is een pluspunt, maar geen vereiste.
  • Sterke communicatieve vaardigheden in het Nederlands en Frans; Engels is een meerwaarde.
  • Klantvriendelijke, oplossingsgerichte en geduldige houding.
  • Goede kennis van MS Office; ervaring met ticketingtools is een pluspunt.
  • Probleemoplossend vermogen en een gestructureerde werkstijl.
  • Je bent een echte team player maar kan ook zelfstandig werken.
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What happens when you press

One press. We do the rest.

  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

By hand5–10
With CV Rocket100
applications a day

Before you press

Straight answers

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

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