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Open nowPosted 28 days ago

Helpdeskmedewerker

EURES job mobility portal552,729 open roles

Where
Zuidoost-Zuid-Holland, Netherlands
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Your applicationOpen nowHelpdeskmedewerkerEURES job mobility portal · Zuidoost-Zuid-Holland, Netherlands
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

9.4% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.9%3 days
  3. 9.4%7 days
  4. 15.5%14 days
  5. 33.8%30 days
This job: posted 28 days ago

EURES job mobility portal median: 6 days open

The posting

± 2 minuten Doorloop de wizard Ben jij nauwkeurig, houd je graag overzicht en vind je het fijn als alles goed geregeld is? Zorg jij ervoor dat afspraken worden nagekomen en meldingen niet blijven liggen? Dan zoeken wij jou voor onze helpdesk! Over De Heer Medicom De Heer Medicom is een groeiend ontwikkelbedrijf dat zich voornamelijk richt op de langdurige zorg. Met slimme zorgtechnologie ondersteunen wij zorgprofessionals en hun cliënten en dragen we bij aan een veilige en prettige zorgomgeving. Ons team bestaat uit betrokken professionals die samen werken aan betrouwbare en innovatieve oplossingen voor de zorg. Wat ga je doen? Op onze helpdesk komen dagelijks meldingen, servicevragen en storingen van klanten binnen. Samen met je collega's zorg jij ervoor dat deze goed worden verwerkt en opgevolgd. Daarbij ligt jouw nadruk vooral op de administratieve kant van de helpdesk en het bewaken van de voortgang. Je registreert meldingen, controleert of alle benodigde informatie aanwezig is en houdt in de gaten wat er met openstaande tickets gebeurt. Is een collega of externe partner aan zet? Dan bewaak jij of de melding wordt opgepakt. Duurt iets te lang of ontbreekt er informatie? Dan ga jij erachteraan. Je hebt dus een belangrijke rol in het bewaken van het overzicht en de voortgang. Je werkzaamheden bestaan onder andere uit: - Verwerken van meldingen van klanten en deze registreren in ons ticketsysteem; - Bij drukte ondersteunen bij het aannemen en registreren van telefonische meldingen; - Controleren of tickets volledig en duidelijk zijn vastgelegd; - Bewaken van de voortgang van openstaande meldingen; - Controleren of collega's en externe partners de benodigde acties hebben uitgevoerd; - Signaleren wanneer een melding te lang openstaat en hier actie op ondernemen; - Klanten informeren over de status en voortgang van hun melding; - Administratief verwerken en correct afsluiten van tickets; - Controleren van gegevens ten behoe...

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    The review screen in CV Rocket: how each CV was read, round by round.
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