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Open nowPosted 3 days ago

Helpdeskmedewerker firstline - Franse kennis vereist

EURES job mobility portal283,685 open roles

Where
Brugge, Belgium
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Your applicationOpen nowHelpdeskmedewerker firstline - Franse kennis vereistEURES job mobility portal · Brugge, Belgium
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 3 days ago

The posting

Zoek je een werkgever waar je kansen krijgt om te groeien? Zijn teamwork en een losse, informele sfeer voor jou belangrijk? Lees dan zeker even verder.

Voor een sterk technologisch IT bedrijf in Oostkamp gaan wij op zoek naar een helpdeskmedewerker. In deze job ben jij het 1ste aanspreekpunt voor klanten die problemen ervaren met hun software. Je leest software maar je hoeft hier helemaal geen IT diploma voor te hebben. Wel een gezonde interesse in IT. Want hier leer je alles aan!

Hoe ziet jouw job er uit?

  • Voor de klanten ben je een behulpzame gesprekspartner. Je luistert aandachtig naar welke problemen ze ervaren.
  • Op basis van bestaande procedures en werkinstructies, zorg je voor antwoorden op vragen en het herstellen van storingen.
  • Elk contact handel je correct af. Kan je het niet oplossen dan dispatch je de vraag naar een andere afdeling . Is het probleem opgelost? Dan handel je deze af in het systeem.
  • Je registreert al jouw activiteiten correct en zorgt voor de nodige feedback.
  • Je hebt een kennis binnen de IT
  • Communicatief sterk en sociaal zijn 2 van jouw sterke troeven.
  • Qua talenkennis ben je perfect Nederlandstalig. Daarnaast heb je ook een stevige kennis Frans.
  • Je houdt ervan om zelfstandig problemen op te lossen.
  • Analytisch ben je sterk onderlegd.
  • Jouw uurrooster is flexibel want je hebt een uurrooster inclusief weekends. Natuurlijk in een beurtrol en je krijgt hier ook een zeer mooie verloning voor in de plaats.
  • Franse kennis is een vereiste.
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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.
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    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

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  • Who got the interview, and who heard nothing

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