The posting
Responsibilities
- Resolve incidents, information requests, and service applications within the security, privacy, and identity management domains.
- Manage the technical and administrative aspects of onboarding and offboarding processes for various clients.
- Implement and monitor changes within the infrastructure and account management teams.
- Develop and maintain security and privacy policies, standards, procedures, and operational guidelines.
- Collaborate with stakeholders and internal teams to provide technical support and ensure security compliance.
- Contribute actively to the transition from current ITSM tools to a new service management platform.
Requirements
- You possess a Bachelor’s or Master’s degree in a relevant field or equivalent through experience.
- You bring 3+ years of experience in the technical configuration and management of Microsoft Azure.
- You have 3+ years of experience with Microsoft Entra ID (formerly Azure AD), including advanced technical configuration beyond basic user administration.
- You possess 3+ years of experience in IT Networking, specifically with IP addressing, subnets, firewalls, routing, and DNS.
- You have proven experience in drafting, monitoring, and executing technical or operational processes and ITIL guidelines.
- You bring experience with Microsoft Entra components such as Privileged Identity Manager, Identity Governance, and Domain Services.
- You're proactive and able to work effectively both independently and as part of a team.
- You are fluent in English with C1 level proficiency in either Dutch or French.
Nice to Haves
- Experience within the energy market.
- 3+ years of experience with Office 365.
- Working knowledge of ServiceNow or TOPdesk.
- Relevant certifications such as MS-500, AZ-500, SC-100, SC-300, or SC-900.
- Active knowledge of both Dutch and French.



