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Open nowPosted 57 days ago

ICT Servicedeskmedewerker

EURES job mobility portal370,340 open roles

Where
Groot-Amsterdam, Netherlands
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Your applicationOpen nowICT ServicedeskmedewerkerEURES job mobility portal · Groot-Amsterdam, Netherlands
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 3 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 7.9%7 days
  4. 14.9%14 days
  5. 34.2%30 days
This job: posted 57 days ago

EURES job mobility portal median: 3 days open

The posting

Contact [email protected] Paasheuvelweg 3, Amsterdam 0203550555 [email protected] sportfondsen.nl Vacature-omschrijving Dit ben jij Jij bent iemand die energie krijgt van het helpen van anderen. Je bent een goede luisteraar, doorvrager en vindt het leuk om je collega's te ondersteunen. Als Servicedeskmedewerker bij Sportfondsen ben jij het eerste aanspreekpunt voor collega's in de Sportfondsen-accommodaties verspreid over het hele land. In deze rol draait alles om het bieden van goede service, klantgerichtheid en het aanvoelen van de werkelijke behoeften van de gebruiker. Je weet hoe je collega's gerust kunt stellen, hen de juiste vragen stelt en hen op een persoonlijke manier verder helpt. Dit ga je doen Je ondersteunt je collega's bij diverse vraagstukken over hun werkplek, kassasystemen, telefonie en netwerken. Of het nu telefonisch of via ons ticket-systeem is, jij zorgt ervoor dat ze snel weer verder kunnen. Je denkt met hen mee, signaleert mogelijke knelpunten en zorgt ervoor dat problemen tijdig worden opgelost. Jouw doel is om collega's op een vriendelijke en servicegerichte manier te ondersteunen, zodat zij zich zonder zorgen kunnen concentreren op hun eigen werk. Goede communicatie is hierin cruciaal, zodat iedereen altijd op de hoogte blijft van de status van hun vraag of melding. Een belangrijk onderdeel van de functie is de beschikbaarheid voor een standby-dienst van 5 à 6 keer per jaar, waarbij je van maandag tot en met vrijdag van 17:30 tot 22:00 uur en in het weekend van 08:00 tot 22:00 uur klaarstaat om de accommodaties te ondersteunen bij bedrijfskritische processen. De weken voor deze dienst worden uiteraard in overleg met jou afgesproken. Jouw werkzaamheden bestaan onder andere uit: Wat jij meebrengt - Je hebt een klantgerichte instelling en vindt het leuk om mensen verder te helpen. - Je hebt een diploma op MBO niveau. - Communicatieve vaardigheden en inlevingsvermogen zijn jouw sterke punten. -...

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