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Open nowPosted 5 days ago

ICT Servicedeskmedewerker

EURES job mobility portal314,718 open roles

Where
Agglomeratie Leiden en Bollenstreek, Netherlands
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Your applicationOpen nowICT ServicedeskmedewerkerEURES job mobility portal · Agglomeratie Leiden en Bollenstreek, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 5 days ago

The posting

< p>Jobfinity - Over Jobfinity - Werken bij Jobfinity ICT Servicedeskmedewerker Leiden 40 uur MBO 1 - 10 jaar ICT Servicedeskmedewerker Leiden Voor een informeel en persoonlijk bedrijf met als core business IT, in de omgeving Leiden zoeken wij met spoed een ervaren Skilled servicedeskmedewerker. Wat ga je doen? Als Servicedeskmedewerker op deze Managed services afdeling geef je samen met nog 6 collega's (telefonische-) support aan de gebruikers (in- en extern) en sta je deze gebruikers professioneel te woord. De klanten bestaan uit grote organisaties o.a. in de Zorg. Je draagt zorg voor een correcte en snelle registratie en afhandeling van incidenten, storingen, vragen en verzoeken in een geautomatiseerd systeem. De gebruikers sta je voornamelijk remote te woord. Je bent in staat de juiste oplossingen te vinden voor vragen/problemen, door goede vragen te stellen en door je technisch inzicht. Kom je er zelf niet uit, dan verwijs je het ticket door naar een andere kenniseenheid. Daarnaast stel je gebruiksinstructies op en werk je continu mee aan het verbeteren van de dienstverlening. Je werkzaamheden zullen o.a. bestaan uit: - Telefonische ondersteuning aan de klanten voor met name 1e en 2e lijns incidenten - Uitvoeren van diverse projecten - Remote systeembeheer - Het registreren, bewaken en afhandelen van incidenten en verzoeken - Het installeren, configureren en doorvoeren van wijzigingen op de diverse ICT omgevingen - Het invoeren in en bewaken van de CMDB en de systeemdocumentatie - Bewaking van operationele systemen - Alle overige werkzaamheden pro-actief aanpakken Got what IT takes? - Minimaal MBO-3 afgestudeerd richting IT - Minimaal 1 IT certificaat zoals ITIL of MCSA - Relevante werkervaring (minimaal 1 jaar) - Service- en klantgericht - Kennis van ITIL Waar kunnen wij jou mee helpen? - Goed salaris - Leuk en uitdagend werk - Altijd op de hoogte blijven van de laatste technologieën. Dit kan door het bijwonen...

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One press. We do the rest.

  1. A CV for this posting

    Written against EURES job mobility portal's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on EURES job mobility portal's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    EURES job mobility portal's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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  • How it was written, and how the review scored it
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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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