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Open nowPosted 25 hours ago

ICT Servicedeskmedewerker

EURES job mobility portal612,521 open roles

Where
Agglomeratie Leiden en Bollenstreek, Netherlands
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Your applicationOpen nowICT ServicedeskmedewerkerEURES job mobility portal · Agglomeratie Leiden en Bollenstreek, Netherlands
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

10.7% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 9 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.4%3 days
  3. 10.7%7 days
  4. 16.1%14 days
  5. 34.1%30 days
This job: posted 25 hours ago

EURES job mobility portal median: 9 days open

The posting

Gemeentebanen logo ICT Servicedeskmedewerker Gemeente Leiden Solliciteer Solliciteer uiterlijk donderdag 29 oktober plaats Leiden looptijd 32 - 36 uur salaris 3.246 - 4.556 onderwijs MBO · HBO Over tien minuten begint de vergadering en de laptop wil niet inloggen. Wie belt de collega? Jou. Als ICT Servicedesk medewerker bij Gemeente Leiden los je het op, aan de telefoon of ter plekke, zodat iedereen weer door kan. Ons motto: 'De IT doet het gewoon'. Help jij ons dat waar te maken? Wat ga je doen? Je bent het eerste aanspreekpunt voor alle ICT-vragen en -storingen van onze eigen organisatie en van onze klantorganisaties. Collega's bereiken je via de telefoon, e-mail, de selfservicedesk of ze lopen bij je langs. Je neemt elke melding aan, legt hem vast en bepaalt waar hij thuishoort. Je lost hem binnen de afgesproken doorlooptijd op of zet hem door naar de juiste collega, en je bewaakt de voortgang. Dat geldt voor storingen én voor wijzigingen en aanvragen: je bereidt ze voor, handelt ze af en zorgt dat de collega goed geholpen is. Niet alles los je op vanachter je scherm. Je gaat ook naar werkplekken toe, wat wij 'on-site support' noemen. Daar verhelp je storingen, patch je apparatuur op het netwerk en plaats je hardware die je zelf hebt voorzien van onze installatie. Apparatuur die weg kan, haal je weer op. Je houdt onze kennis op orde door documentatie en de CMDB, onze database met alle ICT-middelen, actueel te houden. Zo kan iedereen terugvinden wat er staat en hoe het werkt. Bij projecten rekenen we graag op jouw inzet. Daarnaast draai je mee in het crisispiket, waarin je de crisisorganisatie ondersteunt bij alles wat met ICT te maken heeft. Waarom kiezen voor deze functie? Je wilt net als wij dat stapje extra doen voor onze collega's, zodat zij met plezier gebruik maken van onze IT-omgeving inclusief de bijbehorende middelen. De werkzaamheden zijn heel divers en afwisselend, je werkt in diensten. Zo kan het zij...

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    The review screen in CV Rocket: how each CV was read, round by round.
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