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Open nowPosted 9 days ago

IT Consultant: Onsite Support Engineer Leuven

EURES job mobility portal85,961 open roles

Where
Turnhout, Belgium
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Your applicationOpen nowIT Consultant: Onsite Support Engineer LeuvenEURES job mobility portal · Turnhout, Belgium
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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 9 days ago

The posting

Onsite Support Engineer

Als Onsite Support Engineer bied je tweedelijns IT-ondersteuning aan medewerkers, beheer je werkplekken en draag je actief bij aan een stabiele en efficiënte IT-omgeving.

De focus van deze rol ligt op het ondersteunen, beheren en optimaliseren van Windows-werkplekken binnen een enterprise omgeving. Daarnaast ondersteun je een beperkt aantal macOS-gebruikers, waaronder enkele management- en C-level profielen.

Windows Support & Endpoint Management

* Ervaring met het ondersteunen van Windows-toestellen in een professionele/enterprise omgeving.

* Goede kennis van Windows 10 en Windows 11.

* Ervaring met troubleshooting van hardware-, software- en performanceproblemen.

* Ervaring met Microsoft Intune / Endpoint Manager.

* Kennis van device lifecycle management, waaronder enrollment en configuratie.

* Ervaring met Active Directory, Azure AD / Entra ID, Group Policies en Identity & Access Management.

* Kennis van Windows-authenticatie en toegangsbeheer binnen een bedrijfsomgeving.

Verantwoordelijkheden

Gebruikerssupport

* Bieden van L2 IT-support via telefoon, e-mail en persoonlijk contact.

* Oplossen van hardware-, software- en netwerkproblemen.

* Ondersteunen van Microsoft 365-toepassingen.

* Ondersteunen van macOS-gebruikers waar nodig.

* Installeren, configureren en onderhouden van laptops, desktops, printers en randapparatuur.

* Adviseren en begeleiden van gebruikers bij IT-gerelateerde vragen.

Werkplekbeheer

* Installeren, herinstalleren en imageneren van Windows-laptops en desktops via Microsoft Intune.

* Ondersteunen en beheren van MacBooks en macOS-toestellen waar nodig.

* Beheren van gebruikersaccounts, groepen en toegangsrechten.

* Ondersteunen van vergaderruimtes en Logitech Meeting Room-oplossingen.

* Troubleshooting van audio-, video- en conferentieapparatuur.

Documentatie & verbetering

* Registreren en documenteren van incidenten en oplossingen in het ticketingsysteem.

* Opstellen van gebruikersdocumentatie en handleidingen.

* Signaleren van

Locatie

Bij onze klant in Leuven met occasionele verplaatsingen naar andere Belgische locaties (Genk en Gent).

  • Windows 10/11
  • Microsoft Intune
  • Microsoft Endpoint Manager
  • Active Directory
  • Azure AD
  • Entra ID
  • GPO
  • Identity & Acces management
  • Microsoft 365
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