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Open nowPosted 19 hours ago

IT Service Manager

EURES job mobility portal437,260 open roles

Where
Alkmaar en omgeving, Netherlands
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Your applicationOpen nowIT Service ManagerEURES job mobility portal · Alkmaar en omgeving, Netherlands
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The clock on this job

Early applications get read.

15.1% of postings close within 7 days. Measured by our own scanner across the market. EURES job mobility portal postings stay open a median of 6 days.

Share of postings closed within
  1. 2.4%1 day
  2. 6.5%3 days
  3. 15.1%7 days
This job: posted 19 hours ago

EURES job mobility portal median: 6 days open

The posting

In het kort: Je gaat de Modern Workplace-service afronden, implementeren en beheren, serviceprocessen en governance inrichten, prestaties monitoren, leveranciers en stakeholders aansturen en als Service Delivery Manager de end-to-end IT-dienstverlening continu verbeteren. Algemene informatie Voor onze eindklant in Zuid-Holland zijn wij op zoek naar een IT Service Manager. Locatie: hybride, minimaal 3 dagen op locatie Opdrachtomschrijving De primaire opdracht richt zich op het afronden, implementeren en succesvol live brengen van de Modern Workplace-service binnen de internationale IT-organisatie. De basis van het servicemodel, de governance en de dienstverlening is al ontwikkeld. De uitdaging ligt in het afronden van openstaande onderdelen, het verbinden van betrokken capabilities en het realiseren van een volledig operationele en bestuurbare end-to-end service. Daarbij zorg je ervoor dat processen, leveranciers, rapportages, verantwoordelijkheden en technische capabilities samenkomen in één geïntegreerde dienstverlening. Je opereert binnen Shared Service Center IT en werkt samen met business stakeholders, eindgebruikers, IT Operations, architectuur, Security, ITSM-procesverantwoordelijken en externe leveranciers. Je bevindt je op het snijvlak van dienstverlening, technologie en businessbehoeften. Je werkt intensief samen met tweede lijn IT-specialisten, architecten, securityspecialisten en leveranciers. De technische expertise ligt binnen deze teams; jouw toegevoegde waarde zit in het creëren van samenhang, het organiseren van besluitvorming, het bewaken van voortgang en het vertalen van technische capabilities naar een volwassen dienstverlening voor de business. Deze opdracht vraagt om iemand die structuur aanbrengt, resultaten realiseert en organisaties helpt de stap te zetten van ontwerp naar werkende dienstverlening. Na implementatie van Modern Workplace vervul je tevens de rol van Service Delivery Manager. Je bent daarbij verantwoordelijk voor de end-to-end.

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