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Open nowPosted 45 days ago

IT Servicedesk Medewerker 1e/2e Lijn

EURES job mobility portal314,718 open roles

Where
Midden-Noord-Brabant, Netherlands
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Your applicationOpen nowIT Servicedesk Medewerker 1e/2e LijnEURES job mobility portal · Midden-Noord-Brabant, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on EURES job mobility portal's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 45 days ago

The posting

logo Q Logic B.V. IT Servicedesk Medewerker 1e/2e lijn Werkendam - Noord - Brabant - Utrecht - Zuid - Holland - Vast Industry Voor onze klant in Werkendam zoeken wij een IT Servicedesk Medewerker 1e/2e lijn. Job description Als Servicedesk Engineer ben jij dé spil in de digitale werkomgeving. Jij bent het centrale aanspreekpunt voor alle IT vragen, maar je rol reikt verder dan standaard support. Je pakt ook complexere problemen op en neemt initiatief in verbeteringen. Je werkt actief samen met de Systeembeheerder. Jouw belangrijkste taken: - Registreren, analyseren en oplossen van incidenten en serviceverzoeken (1e en 2e lijn) - Ondersteunen van eindgebruikers bij de digitale werkplek (Microsoft 365, laptops, mobiele devices, printers) - Beheren van gebruikers, rechten en lifecycle (in-, door- en uitstroom) - Schakelen met interne collega's, externe IT-partners en leveranciers - Signaleren van terugkerende verstoringen en initiëren van structurele verbeteringen - Meedenken over optimalisatie van processen, werkplekken en IT-ondersteuning - Bijhouden en verbeteren van documentatie, kennisitems en werkinstructies - Ondersteunen bij werkplekbeheer en moderne Microsoft-omgevingen (o.a. Intune, Entra ID) Job requirements Je bent een IT professional die overzicht houdt, snel schakelt en verantwoordelijkheid pakt. Je combineert techniek met heldere communicatie en krijgt energie van helpen, oplossen en vooruitdenken. Je neemt initiatief, werkt zelfstandig en blijft rustig en gestructureerd, ook bij drukte. Je kijkt verder dan de melding, ziet verbeterkansen en vertaalt nieuwe technologie moeiteloos naar concrete optimalisaties voor onze IT omgeving. Op jouw CV staat: - Minimaal 2 jaar ervaring in een IT-servicedesk, support- of werkplekbeheer rol - MBO/HBO werk- en denkniveau richting IT - Aantoonbare ervaring met Microsoft 365, Active Directory en werkplekbeheer - Ervaring met moderne werkplekoplossingen (Intune, Entra ID,...

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